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84% would recommend it to a friend
Unhappy family break
We stayed here for my daughters 9th birthday weekend we checked out one day early due to being kept up most of the night by people a guess coming in drunk and shouting in the hallway and banging on doors also the sofabed in our family room ?.was very uncomfortable could feel springs ,so daughter slept in with us.Will not use again.
nice upmarket hotel at great value for money
Very friendly and helpful at reception.
very happy with hotel.
No food this time but will sample next time.
boring place dated inside
I stayed here, booked through LateRooms.com who stated that the correct room rate was £375 and I could have it for £75.
So thinking I would get a good deal I arrived and was immediately aware I'd been conned. You would struggle to pay £75 in here let alone £375, the place was old fashioned and outdated, cold atmosphere, staff useless (except the Thai girls at breakfast who were all very friendly as you would imagine). The cleaner let herself in my room at 8.30 am whilst I was sitting on the toilet. Unbelievable. The place needs a revamp, bar boring all staff disinterested basically it was an awful experience not to be repeated. So many hotels in Cardiff and I pick this dump!