Reviews - Tudor Grange Hotel


31 Gervis Road, East Cliff, Bournemouth, Bournemouth, BH1 3EE

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (19)

95% would recommend it to a friend


Customer service


Food quality

Room quality


  • Barbara Hobbs

  • July 2015

Tudor Grange Hotel

Beautiful looking building.

Room was a lot smaller than I imagined but adequate for our one night stay. Shame the toilet flush was broken causing it almost impossible to flush after each usage. Reported it to reception who looked at it whilst we were out, but was no difference on our return. Breakfast was basic but cooked breakfast was delicious. Need more staff in dining room as guests were waiting for quite a while to be served. Otherwise nice hotel.

  • m Lewis

  • June 2015

For couples

This hotel is ideally situated close to the town but far enough away from the hen and stag do`s.

This is a small well run hotel with beautiful features and comfy rooms.

  • grahame s

  • January 2015

mid christmas break

Lovely accommodation close to sea and town centre great breakfast and comfy bed

  • P Pitchell

  • November 2014

Good all round accomandation

  • k baker

  • November 2014

Excellent all round

The stay at the hotel was excellent and a pleasure.

The service was faultless. The room was very clean and well presented. Both me and my wife slept soundly as the bed was comfy and no noise. The location was well situated for the beach, town centre and also for eating out in the evening. Breakfast you were spoilt for choice and the cooked breakfast was filling.

  • nicola g

  • October 2014

Comfortable and peaceful

This is a really nice hotel which is quiet and clean and has plenty of character (which seems to be rare in Bournemouth).

The room was very comfortable and despite being on a reasonably busy road (although set back) during the day, at night it was very quiet and could easily sleep with the window open and didn't hear a sound from any other guests. The breakfast was very good and as a vegetarian, this is another rare experience. Off-road parking was an advantage. Highly recommended.

  • d stribling

  • August 2014

very nice

Very beautiful place,nice location close to the sea, very polite and helpful staff.

Room was a bit on the small side but that aside very well presented and clean. Would definitely stay again

  • Helen Holloway

  • July 2014

Friendly staff , we had no problems the room was clean

  • Peter L

  • June 2014

One night stay to attend family event

Very nice large triple room on the first floor but with a somewhat small bathroom.

That said great value for money - our second stay at this hotel.

  • B Turner

  • May 2014

Very nice place and convenient location but some improvements could be made to make stay better

We arrived at 2.45pm, only 15 minutes earlier than planned but nobody was home apart from a chap mowing the lawn.

He told us "she's popped up the shops" and let us in and gave us our key. We thought this a bit odd, if you are expecting guests, you would be there to greet them. Our room was very comfortable and quiet although we had to ask for a hairdryer as they weren't provided in the rooms despite reading somewhere that they were in the room. Tea/coffee tray was provided but in the bathroom there was only 1/4" of body wash in the bottle (which was not replaced during our entire stay) and 1 small round of soap - they should either provide complimentary items or just not bother. One of the bedside lights did not work - it wasn't the bulb because we checked that. This sort of thing should be checked before guests arrive. Breakfast was a bit limited. All 3 choices of cereal were high fibre - no cornflakes or anything low fibre. Cooked breakfast was just about adequate but it would have been nice to have been asked if we wanted more tea/toast etc. They had a bar but that was only open between 3pm and 8pm during the week and 3pm and 6pm weekends and Bank Holidays (unless they've got a function on but then you probably would not want to be in the bar then anyway). Reception is a bit of a joke as are the hours of it being open. There is a small table with a buzzer on it and the telephone (which was constantly displaying the same number of messages which hadn't been picked up - probably including one from me from the week before our stay as nobody got back to me!) On Sunday, I forgot the reception hours and came downstairs at 6.20pm (only 20 minutes after closure) to find a notice which said reception was closed and in an emergency, there were 3 telephone numbers for the "hotel owner" listed. This gave the indication that there was nobody on the premises at all. I did try the buzzer but nobody came. This is a bit of a concern that guests were expected to be in charge of the hotel between 11am and 3pm and after 8pm during the week and 6pm on weekends/Bank Holidays. Surely this is also stopping this hotel getting passing trade because there is never anyone there. We had no idea who was in charge as we didn't see the same person two days running and did not know anybody's name. It seems this place is run by "nameless ghosts". Unfortunately, we will not be staying there again - a real pity because the place itself is lovely and the location is ideal for getting around.