Palace Hotel - The Hotel Collection


Palace Road, Buxton, SK17 6AG

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About the hotel

The spa town of Buxton is in the heart of the Peak District, one of Britain's most beautiful national parks. Famed for the healthy properties of its mineral water, the area offers stunning scenery with dramatic cliffs, waterfalls and caves. The hotel is renowned locally and nationally for its standards of customer service, cuisine and accommodation.

The beautiful Victorian architecture is matched by richly decorated rooms, and the hotel successfully combines traditional heritage with state-of-the-art facilities. It is the perfect base to visit the Peak District whatever the nature of your stay. All 122 bedrooms including 4 suites are very well furnished and equipped to the standard you would expect from a 4 star hotel. Most rooms have wonderful views over the town of Buxton and gardens. The hotel has excellent leisure facilities that include a 14-metre swimming pool. Perfect for relaxing or energising your stay. The Dovedale Restaurant offers excellent cuisine and fine wines in a relaxed and peaceful environment.

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Room Availability

Showing Thursday 2 April 2015 to Friday 3 April 2015

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Facilities Show/hide

Hotel Non-Smoking Throughout, Disabled Facilities
Hotel services
24 Hour Reception, 24 Hour Room Service, Limited room service for hot food, Concierge, Wake Up Call Available, Currency Exchange
Family friendly
Babysitting services, Cots available, Pets Allowed
Wedding Licence, Doctor on call, Porter, Lift to all floors
Car parking available onsite
Wi-Fi Available, Meeting Facilities, Wi-Fi Available In Public Areas, Wi-Fi Available In Rooms, Business Centre, Private dining services
Restaurant, Lounge Menu, Bar, Breakfast to go
Gymnasium, Indoor Pool, Fitness Centre, Sauna, Steam Rooms, Massage, Beauty Salon/Manicure, Solarium
In room entertainment
TV, [Channels] News, [Channels] Movies (Pay Per View), [Channels] Music, [Channels] Childrens, Radio
In room facilities
Tea/Coffee making facilities in each room, Hairdryer in each room, Telephone In Each Room
Disabled Access Public Areas, Disabled toilets on ground floor, Wheelchair Access, Wheelchair Access To Reception, Wheelchair Access To Restaurant, Wheelchair Access To Bar, Wheelchair Access To Conference Rooms, Wheelchair Access To Leisure Facilities, Wheelchair Access To Disabled Car Parking Spaces

Useful Info Show/hide

From 15:00 hours
Until 11:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (61)

59% would recommend it to a friend


Customer service


Food quality

Room quality


  • Nick A

  • March 2015

Looks good on the outside

Looks good as a hotel, but once out of the areas that are public areas, the Bedrooms are tired, My room had peeling paper on the ceiling.

The beds were not comfortable at all, there was a draught from the badly closing windows. There was no power socket near the bed to charge you phone

The bathroom was tired and needed a refit,

The shower would be good if you were 5ft something but as a 6ft3 man it was no where near adequate. The hot water ran out after about 4 minutes. The breakfast was brilliant, the staff were attentive and polite. This hotel just needs some investment to be honest

  • Keith Wood

  • March 2015

Very Tired

This once top end hotel is now only a shadow of what it once was.

Upon arrival you are greeted by a barrier to the car park - for which you pay the privilege of PAYING £4.50 per night - with signs everywhere telling you that for that price they accept no liability. Check in is 3pm with a 1pm check-in an additional £10 - and a 11am check-in an additional £20. Money making at its best. Our room, 323, was on the 3rd floor (top) and very tired indeed. The bathroom was a long corridor obviously added when en-suite became the norm. The room however was warm and the bed comfortable. There was no water to the sink at any time and the shower was erratic. The only lift took forever to arrive each time so we used the stairs to descend. the price of drinks was astounding at £44 for 4 nightcaps. The saving grace was the excellent breakfast - at an additional £12 - on top of the £119 for the double room. This hotel needs investment to justify the prices - or accept its place as a standard 3*

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