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This star rating is the opinion of the property owner only. A Self-Rated hotel has not been assessed by the AA or Visit Britain, whose official star ratings we use across LateRooms.com.

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New Oceans Hotel

3 Self rated

333-335 Promenade, Blackpool, FY1 6BL

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About the hotel

Welcome to New Oceans Hotel The hotel is on the Sea Front and Centrally Located only minutes away from Blackpool’s major attractions making us the ideal place to stay for business or pleasure. . .

Fully Licensed Restaurant and Bar. Served daily is Full English Breakfast, Evening Buffet. Vegetarians and any specials are easily catered for. Special Discounts for large Groups Bookings. (Family, Business and Cooperate Clients Only), Family Friendly. Over 40 En-Suite Standard & Premium Rooms. All rooms with Flat Screen Colour Television. Lift available to three floors. Secure Car Park monitored 24/7. Bar open till Late. Dance Floor. 24 hour reception. Wi-Fi internet in public areas. Memory Foam Beds. Sea View Rooms. Pool Table Entertainment and much more.

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Room Availability

Showing Wednesday 31 August 2016 to Thursday 1 September 2016

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Facilities Show/hide

Main
Hotel Non-Smoking Throughout
Hotel services
24 Hour Reception
Family friendly
Cots available
Parking (charges may apply)
Car parking available onsite , Car Parking Available Offsite
Business
Wi-Fi Available , Wi-Fi Available In Public Areas
Dining
Restaurant , Lounge Menu , Bar
In room entertainment
TV , Satellite TV , [Channels] News , [Channels] Movies (Free) , [Channels] Music , [Channels] Childrens
In room facilities
Tea/Coffee making facilities in each room
Other
Porter
Leisure
Snooker/Billiards

Useful Info Show/hide

Check-in
From 16:00 hours
Check-out
Until 10:00 hours
Important information
15/08/2016 to 31/08/2016 - !!LIFT IS TEMPORARY OUT OF ORDER!! We apologize for the inconvenience. The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets
Pets are not allowed

Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (136)

59% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • E Gleeson

  • August 2016

not worth the money

I paid £50 for a room that had damp and mould on the ceiling, curtains that didn't close properly, shower door didn't close properly, there was rubbish and clutter in the corridors and on stairs need I go on.

Then after my stay and reviewing the pictures I tried contacting the hotel via many ways social media and their personal email and got no response/reply which I think was very rude and unprofessional.

  • Katie J

  • August 2016

Disgusting

Got to the room and it hadn't been cleaned yet, had to sit there as it was done (once we'd had to ask reception!) No electricity in the room at the start.

Witnessed cups rinsed in the bathroom sink. They only changed one of the beds as the other 2 didn't look like they were slept in. Found other people's rubbish and post littered about, and hair everywhere. Had to request towels and toilet roll. Windows were so disgustingly filthy that standing outside you couldn't see in, which was a good thing as the curtains were hanging off of the pole anyway. There were holes in the window ledges and bathroom door. Shower leaked into the room below us. Glass doors were cracked and covered in tape

Signs were wrong to find your room, which you had to fight through dark corridors littered with bedding to find.

Lift was out of order. You have to leave your key at reception if you leave.. if there's nobody there you just put it on the desk until they are, which we refused to do. If you pay on card there's an additional charge. Generally seemed disorganised as took a long time to check in. The reception was nice.. probably because thats where you sit and give them money before you're thrown into the hell hole. Don't go round the back of the hotel, it's basically the bronx. WIFI is free but only on the ground floor, didn't reach the first floor where we were.

Parking is not free cost £5 a day. Please note this was a superior upgraded room. Wish we'd read the reviews before we booked!

We apologise for the lift being out of order on your arrival, unfortunately this matter could not be rectified by ourselves as we needed a qualified engineer to assess it to see what the problem was. This had a knock on effect with the rooms not being ready on time as they would normally be by 3pm as the house keeping staff had to use the stairs for all the cleaning lining etc to be brought up.

Some of our rooms need a card that slots into the light switch which is available at reception if the previous guest has accidently taken it out.

We ask all guests to leave their room key at reception only for their own safety for fire purposes so that we know who is in and out of the building, also there is someone on reception 24hrs.

We are also aware of the glass door with a crack in it which is why we have put noticeable table on as it was in the process of being replaced.

We thankyou for high lighting these issues and would like to apologise for any incovenience caused and will ensure all matters above are resolved.

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