- 7 guest reviews
"First impressions were not overly good, as I arrived at 4pm (the time we are able to check in) only to be basically 'told off' by the owner..."
"Had a very comfortable three nights stay at the Laurels. Received a warm and friendly welcome and nothing was to much trouble for Malcolm. A..."
"We just had a one night stay after dropping our son off in Brighton. We'd had an awful journey down from Yorkshire - what should have taken..."
"Everything from location to comfort was 100%. The landlord /host very pleasant. Our room was beautifully furnished (flowers were a lovely to..."
"The Proprietor, Malcom, was very friendly and helpful. My room was very comfortable and clean. The surrounding area is very picturesque and..."
About the hotel
No. 1 The Laurels is situated in the beautiful village of Henfield, West Sussex. Henfield has a population of approx 5000, and is the home of many interesting old buildings, including the ancient Parish Church of St.
Peter's. There are several pubs and res
- 24 Hour Reception
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
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86% would recommend it to a friend
No1 The Laurels B&B
First impressions were not overly good, as I arrived at 4pm (the time we are able to check in) only to be basically 'told off' by the owner that I was 'too early'.
I didn't mind waiting while he cleaned and hoovered my room (something I thought should have been done already as check out for previous guests is 11am?!) but he made such a fuss about my 'early' arrival that I felt like I had put him out and that is surely no way to greet guests?. Anyway once the fuss had died down I found it was a nice quiet house with spacious rooms. Parking could prove difficult as there is limited space, and unfortunately our room wasn't as clean as I would hope to find. There were many cobwebs all over the room and dust absolutely everywhere, the fold out chair was broken, hot chocolate sashays were way out of date and there was a rather unpleasant smell from toilet, like it was in desperate need of a good bleach.
I would advise to get to breakfast early if you have somewhere to be as we went for 9.30am but the breakfast didn't actually arrive until 10am, I understand the gentleman who runs the place was working on his own so it was at a leisurely pace...but leave a little more time if you have somewhere to be. The food was of a good standard once it arrived, although the toast was rock hard. All in all it was ok and served its purpose,but i won't be rushing to book to go back any time soon.
Oh dear! You never get a second chance to make a first impression! I regret that that day had not been a good one-I was called out in the morning to an elderly friend who had collapsed and was several hours away from the house which put me well behind with chores and it snowballed. I had expected this customer at 17.00 according to the booking details given and was working on the room when she arrived and I have to admit I was harassed and let it show---I do not like rooms not being ready when guests arrive. I did offer tea/coffee while she waited and tried to redeem my fluster. I take on board all the comments about the room -I rushed the clean to get the customer in . It is a cobwebby house -lots of trees around and I have to check every day and I did not. Mystified about loo smell, that was cleaned and I use appropriate cleaners so I will investigate. I will also check the fold-up chair and replace as necessary. There is a parking space for each room. I can only apologise and admit that their stay was not up to my usual standards as other reviews will testify.
Great stay in Henfield
Had a very comfortable three nights stay at the Laurels.
Received a warm and friendly welcome and nothing was to much trouble for Malcolm. A very tasty breakfast awaited us each morning. The double ensuite room was clean,cosy and very quiet. We will be sure to stay again when in the area. https://www.tripadvisor.co.uk/ShowUserReviews-g1006579-d568353-r359741001-No_1_The_Laurels-Henfield_West_Sussex_England.html#