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78% would recommend it to a friend
My only criticism is the lack of ambient lighting in the room.
The receptionist was particularly friendly, welcoming and efficient.
Lovely hotel with great views.
10 minutes taxi ride from city centre and the reception staff are only to happy to call for a taxi for you.
Snooty staff overpriced and a rip off
Won't be going back here.
Overheated airless hotel, charged £15 for a glass of wine, went to the restaurant for dinner at 10:15 pm as we were told by reception that last orders for good were 10:15 but we're refused service at this time. The reception staff were incompetent and all staff at the hotel seemed snooty and unfriendly. Very poor value for money
Room was clean with a touch of luxury The only thing I did not like was that they took a £125 from our debit card on arrival to cover services we had not yet used.This was refunded the next day I would think this should be taken at the end of your stay as at other hotels of similar or better quality.This would put me of staying here again.
excellent hotel, very clean, good service, great location in Leith, lots of lovely restaurants and bars around the area
This hotel is perfect for couples, Just the right distance from Edinburgh centre.
The rooms were a great size and the service was perfect. Reception staff were very friendly and always happy to help. The price was on point for what you were getting. Breakfast was made to order which was great, very good selection. Overall i would give this hotel 9/10 and would defiantly stay there again.
Just a wee bit tired
We have stayed here on a number of occasions and always found it a great hotel.
This time we stayed in a different section with a room facing the front. The room was dusty, which could be seen when the natural light was in room. The room cleaner was not as good as previous visits and the bathroom was a bit tired. Overall this is a great hotel and we love staying there. It's fun and funky and we really like it. It's convenient for the City and the local Taxi service is prompt & very friendly.
Relaxed and fun
we have stayed here on numerous occasions and it never disappoints.
This time our room was next to a noisy boiler vent which didn't help sleep. We mentioned this to the staff, who were very helpful and said we could have been moved and at our next stay in a fee weeks time they would ensure that we got an upgrade. This is a great hotel ideally situated. Staff are friendly and the hotel is quirky . I am aware it's not to everyone's taste but we love it!.
Clean and spacious with the luxury you can expect from Malmaison.