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78% would recommend it to a friend
Excellent central accommodation
Great apartment - very near the centre of Edinburgh - well appointed - very quiet location, and very comfortable
Second stay at this location,can't be faulted in anyway.
First place I check
The newly revamped kitchens and the mattress topper just improve what has always been a great place to stay in Edinburgh.
I always check here first.
lovely apartments, ruined by the awful restricted wifi
We booked this for the night so we could have a night away from the children.
It was easy enough to book in, and the apartment itself was ok. However... upon logging into the wifi it was quickly apparent that the signal was horrific. There was one place in the whole apartment where you got enough signal to load up web pages, but even then it took a good five mins for each page.
There is also a content lock on the wifi, which the apartment managers do not tell you about. Meaning that if you want to visit ANY web pages it thinks might not be suitable for those over 18, you cant.
I personally feel this is ridiculous. I have never stayed anywhere where you are limited so greatly.
Response from hotel
When the guest contacted us, they were standing outside the apartments in Annandale Street, instead of coming directly (as
detailed on confirmation instructions on agent site) to the Abbey Hotel to pick up the keys. I gave detailed directions, they were
walking, but seemed fine, and I checked them in, went through everything, including if there were any problems, just to give us a
call straightaway. The reason for the stay was that they a teething baby, and needed a break (a family member was looking after the
children) and were going to catch up on sleep.
I am disappointed to read the negative comments, and I'm not sure which signal they were using, we have 2 routers, one for the lower floors and one for upper, as our other guests in the building seemed to be fine. We also reset the routers twice a week, check that we can log onto the internet. We have many business guests who prefer the apartments and make full use of the Wi-Fi, and seem to be able to utilise the service with no problems. Again, occasionally, just as in one's own home, routers need to be reset, especially if there are a number of people using the Wi-Fi at the same time.
As far as I am aware there is no content lock on the Wi-Fi, other guests have downloaded films, and have not reported problems.
However, if the content was deemed very inappropriate, as mentioned, adult sites were being attempted to access, then it is entirely possible our internet provider blocked this, depending on the severity of what was to be shown.
We take the convenience and comfort of our guests seriously, but if we are not informed at the time, there is nothing we can do. I
would have liked to have had the opportunity of at least being able to rectify the situation, but was not given this courtesy, not even a phone call or an email to advise their dissatisfaction, I had to find out about it, not on just one review site, but also the agent site.
Brilliant for a group of mates or a family.
Either male or female this apartment is ideal for groups of friends or a family.
The place was clean and tidy and well supplied with everything you need for your stay.
Brilliant as ever.
New kitchens since my last visit.
And a bargain price this time, even more attractive than usual.
Clean, spacious with everything we needed.
Easily found and helpful on arrival.
Good location for city centre (and elsewhere really) with secure parking.
Dated apartment but clean
The apartment was clean but very dated, we were able to park our car which was great and we were only a fifteen minute walk to the centre of edinburgh.