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83% would recommend it to a friend
Stirling Highland Hotel - The Hotel Collection
We had a good time at the hotel with no hitches only drawback was the steep hill down to city centre
Non flushing toilet
Staff were very welcoming, toilet did not flush every time only very occasionally not sure if this was because we were on the 3rd floor but didn't find this out until the morning we were leaving (been out the previous day).
Can't imagine we were the first to experience this. Breakfast was a bit disappointing, v busy but bacon could have been cooked a bit more at least to give it a bit of colour. No staff came to ask if we wanted tea or coffee, had to ask a staff member before we finished our breakfast . No milk came so quicker to get glass of milk from the buffet rather than bother anybody. Room was lovely though apart from toilet and great location.
Excellent customer service
Both my partner and I had a wonderful stay at this hotel.
The staff were very friendly and gave us all the information we needed about the hotel and surrounding areas. The breakfast was serve yourself, had loads of varieties and hot food cooked properly. The spa area was easy to find. The location of the hotel was close to Stirling Castle and central to town. My partner and I would recommend this hotel to family and friends.
A lovely Hotel.
Staff are very friendly and helpful. Food and drink service good. Room was very comfortable. would visit again and recommend it to friends and family.
Christmas journey break
Hotel met virtually all our needs - comfortable bed, relaxing swim, good breakfast and we also indulged in a back massage to ease the effects of the journey.
Only minus was noise of entertainment (possibly from adjacent hotel) until 1am and noise of revellers on street. Ok so I am not meaning to be too critical as it was THE celebration Friday so really to be expected.
comfy polite, good choice of hotel.
We have stayed here before and would again.
Room was modern and clean, plenty choice at breakfast and leisure facilities were great. The only minor issue is that parking spaces can be limited if there is a function being held at the hotel.
Stirling Highland Hotel never disappoints.
My husband and I have stayed at this hotel on numerous occasions and have never been disappointed.
The staff are lovely and go the extra mile to make sure the guests have a relaxing break.
Stunning hotel with lots af character in a superb location.
Comfortable rooms and great choice of breakfast. Highly recommended.
Experience of stay
The main thing that we will remember is the friendly and helpful staff