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52% would recommend it to a friend
Last minute decision
Ed + Claire
Friendly staff, good food.
Excellent location for price. Would stay again...
Good value for money, friendly staff
Very friendly and helpful staff at service desk, knowledgeable about surrounding area and travel information.
Clean room with comfy bed and good value for money, only slight issue was my room was right next to the road outside and it was pretty noisy but still managed to get a reasonable sleep.
Quality budget hotel
Having paid so little for a near city centre hotel, for a Friday night during a rugby weekend my expectations were low.
I was pleasently surprised. Room fairly basic but beter than i expected, clean comfortable and even had free wifi. Staff very pleasent. Only gripe was night porter couldnt serve a nightcap
Just for a night or 2
The Manager was nice but there was a staff member who was incredibly rude especially for someone in an industry were costumer service should be priority.
This is a budget hotel so from this point of view it was decent, but you can hear conversations, tv and snoring from the surrounding rooms and the slamming of doors. If your ok with lack of sleep or a deep sleeper the hotel is good.
Enjoyable overnight stay
Enjoyable overnight stay, although the window in the room even though it was shut it sounded and felt like it was still open due to the draft coming in and noise from outside being loudly audible.
Customer service was excellent and always happy to help.
Our first room was terrible although it was quiet apart from the large fan right outside our window.
Our main light did not work and there were cobwebs on the ceiling and hair in the shower. Our second room was a little better although the TV remote didn't work, the bed was very hard and it was noisy. The TV's only have 5 channels and only two work properly. The staff were lovely and very friendly.
wasn't made aware of the refurb going on in the building, nor did I expect to be put in a room beside it.
Aside from that it was ok.