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Reviews - Fountain Court - Stewart Apartments

4

10-12 YOUNG STREET, EDINBURGH, EH24JB

Price From 260.32 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (2)

50% would recommend it to a friend

Cleanliness

Customer service

Room quality

Value

  • M Umar

  • April 2015

Fountain Court - Stewart Apartments

I asked for two keys I end up getting one key also one of staff which never had enough training end up taking 100 pounds instead of making it as a hold in my account and on the website it said movies free of charge which was not the case I did not like the hotel at all.

Response from hotel

Thank you for your review of your recent stay. Please accept my sincere apologies for my colleagues error when pre-authorising your credit card. I understand they explained and apologised to you immediately.

Having checked our records two keys were given as requested. With regard to movies we do not offer them and this has since been updated on the Laterooms web-site. We do offer complimentary Sky Sport Channels 1, 2 & 3.

I would like that your recent stay would not deter you from staying in the future.

Kind Regards,

Stephen Kinnear,

Operations Manager

  • Nichola V

  • March 2015

Friendly staff, lovely spacious apartment with everything you could need in it.

Will definitely go back again.