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96% would recommend it to a friend
Really pleased, will be back
All aspects of stay were excellent, staff were friendly and room was huge.
Will use this hotel again. Thanks!
Great hotel in a great location.
Friendly helpful staff.
A top hotel
So glad we found this treasure of a hotel amongst the chains out there.
We stayed there for three nights for our first visit up to Edinburgh. Room was spacious, clean and very well decorated. Bathroom was fantastic with immediate hot water, powerful shower, clean, spacious and stylish. The exterior architecture and look of the building fits in very much with what you would expect of Edinburgh...old, history and tons of character. The interior very much resembles modern clean decor so the best of both. The night manager during our first night their gave us a little info about the history of the building. We could not fault our room or the hotel. The food was to die for and very reasonably priced. A three course meal from their set menu came to under £19 per head including drinks. The drinks at the bar were also very well priced.
The customer service and professionalism of the staff at the hotel was second to none. Very helpful and knowledgeable about local attractions and places worth visiting. An extremely friendly team of people and a hotel I would easily recommend to friends and family.
Staff a little stand offish, helpful when asked but not very polite, room cold and unable to close window in the bathroom so room was freezing.
Lovely comfy room, friendly, helpful staff. All in all a very pleasant stay.
Central, lots a amenities, visitor attractions, shops within easy walking distance.
Very pleasant ambiance, friendly helpful staff. Bright cheerful dining room, excellent breakfast.
large room great breakfast
Upon arrival we got a good polite reception from the receptionist informing us of the best place to park and the 20% discount you get for staying at the hotel and a map for places to visit, we then went to the room and was pleasantly surprised at the size and cleanliness of the room comfortable beds, a full size bath with over shower, tea and coffee a plenty.
In the morning after a very comfortable sleep we went for breakfast wow what a choice cereal, fresh fruit, continental breakfast, hams and cheese all to help yourself to then you have the waiter/waitress come to ask what you would like from the traditional English breakfast which also had Scottish haggis and a vegetarian choice of sausages and haggis. In my opinion this was the best breakfast choice I've been offered at any hotel 10 out of 10 for that
I would most definitely recommend this hotel and will be booking again in July.
A great hotel with friendly staff ,good service and great rooms.
Good location and very good value for money.
I would happily recommend this hotel to friends and family.
Quiet, comfortable hotel with good value food.
Definitely I will stay there again.
Excellent Overnight Stay
Room was clean and tidy, beds incredibly comfy, and being on the top floor meant outside noise was minimum.
Very enjoyable stay - would stay there again. Only issue was the distance from the train station without using a bus!
excellent value at this time of year
Ratings reflect good value for money at this time of year