"We were staying for 6 nights there and unfortunately we had to change the room. The first night we were in the basement. The room was very h..."
"Came up for 2 nights with daughter and her friend. Amazed by the features of the property and the size of the room. Bathroom a little dated..."
"Hotel location good, general hotel appearance good, room could have been a little more up to date. Bar range and service disappointing. Brea..."
About the hotel
When it comes to hotel accommodation in Edinburgh, you want your room to represent the unique history that is around every corner of Scotland's capital. The Ballantrae West End Hotel does just that. Located in a terraced Georgian building from 1875, our friendly team will be thrilled to greet you in our reception hall, which boasts high ceilings, rich tones and unique period features.
The Ballantrae West End Hotel offers great value budget accommodation that is admittedly a little quirky, and we know that one of our best features is undoubtedly our staff. We are a small, experienced team and we love our work because we love to welcome people from all walks of life. Ask us anything and we will do everything we can to help. If you need a little extra space in your bedroom, please ask, as some of our rooms are exceptionally large and we will do our best to accommodate you in the most suitable room. We're also just a five minute walk from the city centre, the Haymarket train station and seconds from the bus to Edinburgh airport, making us easy to find and Edinburgh's hot spots even easier to get to. The hotel is really peaceful and surrounded by gardens. When your holiday in Edinburgh brings you to Ballantrae West End Hotel, you benefit from easy access to Murrayfield Stadium, Edinburgh Zoo, Princes Street, and Edinburgh golf courses including Carrick Knowe Golf Club and Murrayfield Golf Club.
Showing Tuesday 1 December 2015 to Wednesday 2 December 2015Change Search
- Hotel services
- 24 Hour Reception , Wake Up Call Available
- Family friendly
- Cots available
- Wi-Fi Available , Wi-Fi Available In Public Areas
- In room entertainment
- Ground floor bedrooms
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
50% would recommend it to a friend
Customer Service is great but room not the best
We were staying for 6 nights there and unfortunately we had to change the room.
The first night we were in the basement. The room was very hot and we were scared to open the window as we didn't see if people can come in or not. However, we have then had a great evening staff member in the accommodation which changed our room to one in the first floor. This was not that hot and everything seemed to be fine. Unfortunately the handle of the toilet fell off and we always had to be very careful in using it. Then, the worst of all, was the shower. If you need a shower - don't take one. It doesn't flow - is was fine at the start and then went to the lowest level a shower could go to. As well as only cold water. The hotel food was fine - breakfast a bit small but ok. Staff members very nice and helpful.
Shabby without the chic!
The room was shabby and dirty.
The pelmet was hanging off the rail and full of dust, there were cobwebs on the walls and also the walls were covered in dirty scuffs and scratches. The only way to fill the kettle was by using the shower spray as it would not fit into the tiny basin. The teacup was tiny and of the sort you couldn't get your finger into the handle and the milk in the little pot had gone off. The sheets and towels were clean and the room was at the back so it was quiet. The radiator in the bedroom didn't work at all. I didn't see a single person from checking in till checking out. I hoped I would be asked if everything was OK as I would have told them it was not but nobody asked. Suffice to say I will not be going back.