Best Western Shap Wells Hotel


Shap, Penrith, CA10 3QU

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About the hotel

Nestled within a secluded valley high in the Cumbrian Fells, yet only minutes from the M6, The BEST WESTERN Shap Wells Hotel is a comfortable and traditional hotel offering high standards of service in a friendly and attentive atmosphere and is the perfect spot from which to explore the Lake District, Yorkshire Fells and Border Country. Arrival at the hotel begins with a mile long drive along a private road, with breathtaking and rugged scenery in every direction, sheep and cattle along the way, a pretty waterfall, and a trickling stream running by the front door. Whatever your ideal activity, be it long strenuous walks or gentle strolls, you will experience the peace and serenity of breaking free from the madding crowd and return to a warm welcome and comfortable surroundings.

For our business guests we offer a fully equipped business centre with 7 meeting rooms to accommodate from 8 to 180, in addition to our Birkbeck Restaurant, which is ideal for larger groups. With ample free parking, outstanding views and the space and tranquility that the rural surroundings provide, our guests return to us time after time.

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Room Availability

Showing Friday 27 November 2015 to Saturday 28 November 2015

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Facilities Show/hide

Hotel Non-Smoking Throughout
Hotel services
24 Hour Reception , 24 Hour Room Service , Limited room service for hot food , Concierge , Wake Up Call Available
Wedding Licence , Doctor on call , Porter , Ground floor bedrooms , Lift to all floors , Public Air Conditioning
Car parking available onsite
Wi-Fi Available , Meeting Facilities , Wi-Fi Available In Public Areas , Wi-Fi Available In Rooms , Secretary Service , Private dining services
Restaurant , Lounge Menu , Bar , Breakfast to go
Gymnasium , Table Tennis , Snooker/Billiards
In room entertainment
TV , Satellite TV , [Channels] News , [Channels] Music
In room facilities
Tea/Coffee making facilities in each room , Hairdryer in each room , Telephone In Each Room
Family friendly
Interconnecting rooms available , Pets Allowed

Useful Info Show/hide

From 15:00 hours
Until 11:00 hours
Important information
20/02/2013 to 31/12/2022 - *Charge for dogs of £10.00 per dog per night * The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (32)

88% would recommend it to a friend


Customer service


Food quality

Room quality


  • Diana B

  • August 2015

We were very impressed with it all, very enjoyable weekend, would certainly go back,and also recommend it to our friends.

  • Claire C

  • June 2015

Lovely hotel

Even though we didn't spend much time in the hotel as we were only using it as a base to visit family, the staff were all friendly and hotel room was nice and clean with plenty of space for our sons travel cot.

I'm not sure if the hotel would have provided one, it wasn't offered to us, but it wasn't a problem bringing our own. Breakfast was included and the food was lovely. The hotel is a bit of the beaten track so the road down to the hotel isn't great when driving in the dark, but that just adds to the quaintness of the hotel I suppose. Overall, great hotel for the price.

See all guest reviews