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80% would recommend it to a friend
Customer service virtually non existent when we arrived at around time we said(2230).
Basically, here's your key, details of meal times on bit of paper, room round there and first floor. Customer service next morning was fine. Whole place could do with modernising and some fixing up. Not really a romantic place as it seems to be set up for corporate events. However said all that, for what we paid (£80) its what you'd expect.
Poor value for money
The hotel is in the middle of a refurbishment and the room I was staying in hadn't been refurbished.
I had to climb 3 sets of stair cases before I reached my room, there was no lift available. My room was very cramped and hot. I opened the window to try and cool the room and all I could hear was the traffic of the near by road. My colleagues room was very dirty: carpets hadn't been hoovered, there was a chip out of the door and the chandelier in the room was thick dust. We complained and got a room change but the standards where poor for such a grand hotel.
Very nice hotel would stay again hopefully longer next time
Would stay here again I hope longer next time
Nice looking hotel set in lovely grounds
lovely building from the outside, carried on inside.
Great service at reception friendly staff. Room good although it did have a little water damage, staining on the ceiling and the chandelier had at least one arm missing so it was wonky. Also some staining on the wall near the bed. Little things I suppose, but stand out more in s nice clean room. Generally nice and would stay again.
De Vere Venues Theobalds Park
Nice hotel, a little off the beaten track (Business biased)
Very nice hotel set in beautiful surroundings, pleasant staff and a room with good amenities.
The hotel has a small bar with separate restaurant and seems biased towards business/team building. It is a bit off the beaten track and this meant I ate at the hotel, unfortunately the bar evening meal menu is a little lackluster but it was of an acceptable quality. Given more time, I may in the future choose to eat elsewhere but in all honesty this did not spoil the experience
We did not spend much time here, just to sleep really but it was a lovely hotel.
Breakfast was lovely and recommend booking with your stay.
Overnight stay for wedding
We booked a twin room but on arrival we given a double, as we were on our way to a wedding didn't have much time to sort out.
Housekeeper couldn't give us a twin room but arranged for a extra put-u-up bed to be put in room while we were out, and this was done. Not ideal though. Room was ok apart from being far too hot even with fan and pillows were really hard. Unable to open window more than a couple of inches. If we stayed here again I would double check we were going to be given the right room beforehand.
De Vere Venues Theobalds Park
Beautiful building and rooms, with excellent customer service..
I would recommend this hotel highly..
Celebrating a family wedding
The elegant Georgian mansion surrounded by well kept grounds is a perfect venue for a wedding.
All staff were very friendly and attentive making all the guests feel happy and relaxed. Thanks to the catering and bar staff on this very special day. They worked so hard. The accommodation and all areas were clean and tidy. Our stay was for one night. We really enjoyed the great choice available for the self service breakfast. We would recommend this hotel.