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82% would recommend it to a friend
would heartily recommend
Wonderful helpful staff and great location
Will use this one again
Clean and comfortable rooms, mostly friendly staff, convenient location.
There was no cold and/or hot water from Saturday till Sunday.
There was no hot water from Saturday till the time we checked out on Monday.
Most annoying was that the receptionist would not inform us of the problems until we phoned to complain.
Response from hotel
Dear S Agbonlahor,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service and the lack of water during your stay which was unacceptable. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.
Recommend this place
We had a room for 4 adults 1 double bed and a double pull out sofa.
Sofa wasnt great but overall room great size with aircon. Really pleasant bar as well which I didnt expect.
Nice hotel with mostly very friendly and helpful staff although 1 member of staff could be less lazy
We were feeling cold at night and asked for a duvet and we never revived it even though we were promised it by the night staff.
When we braught this to hotels attention the next morning they apologised and gave us and gave us points on our loyalty card. The staff were friendly and the location is good for london. Some nice cafes nearby too. Would definitely go back and stay there again.
Holiday Inn Express London - Golders Green (A406)
A very wonderful stay
We catered for despite ongoing renovations
Very busy but well looked after by very friendly staff
Clean and well maintained accommodation, Large rooms, big bed.
Friendly staff, good breakfast facility. Would recommend this hotel. Good travel links into London via bus stop, right outside hotel and underground tube station 15 mins walk away.
over night stop to see poppies at the tower
Short notice booking to over night stay then see poppies next day.
Staff very helpful saved us time and money. Hotel very clean and tidy breakfast was good. Overall we will go back again enjoyed the whole evening and the poppies were fantastic sight to see very moving
Far to much noise from traffic
sleepless night caused by passing traffic
Response from hotel
Dear R Pathak,
Thank you for taking the time to post a review of our property. We would like to apologize for the experience you had with the outside noise which affected your stay negatively. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.