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79% would recommend it to a friend
No surprises, as expected
The room was clean, the staff were friendly, no complaints.
Clean, bright, modern hotel with spacious bedroom and conveniently located for centre of Newcastle.
Nice clean up to date room real friendly service good wi-fi reception and to top it great curry house as well best I've had in a long time thanks guys hope to you soon
great city hotel
Convenient for Arena
Recommend dinner in the restaurant.
Curry was one of the best we have had anywhere. Room was large and clean. Staff helpful and accommodating. Was a good 20 minute walk into the centre downhill. Didn't try the uphill walk back - took a taxi each time for about £7.
We were very pleased with the size of the room and the cleanliness.
The only thing we were not pleased with were the old wooden windows that let in a lot of noise, especially as our room was at the front overlooking the main road we had a disturbed nights sleep with road traffic and sirens going past in the middle of the night. It is about a 10min walk straight into the town centre but it was not a problem for us and it was only £5 in a taxi to come back late at night. Other than the noise everything was fine.
Despite contacting this hotel prior to our visit, they still failed to provide us with 2 rooms on the same floor.
When questioned about the situation, the receptionist failed to give any suitable alternatives, therefore ruining our weekend experience.
Booked up two hours before arriving. Comfortable pleasant stay
Excellent food and very helpful and polite staff