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77% would recommend it to a friend
A long way off 5 star
Had high hopes for this hotel reading previous reviews but was left feeling very disappointed
Room badly planned a lot of wasted space, extremely small bed, shower good but badly planned as I managed to burn myself and cause a small flood due to the opening of the shower door, very slippery too
Our next door neighbours decided to attempt to get into our room during their party for most of the night via the adjoining door
Shuttle service was a bonus, reception did not ask if I had enjoyed my stay, maybe she could tell I hadn't from the dark circles around my eyes due to the noise from my neighbours
I wish I had changed my booking and stayed at k west
We loved everything about the hotel.
Rooms were fantastic and very clean. Spa area very relaxing. Location was great with bus stop right outside to take you to Victoria or Clapham junction. Will definitely be staying there again and would highly recommend
Nice room, tiny portions of overpriced food, terrible WiFi
Nice modern room, great view of the Thames.
Food tasted OK but the portions were tiny. WiFi reception was terrible, totally unusable in the room. The only place in the whole hotel it worked was the reception. No mobile reception anywhere in the hotel as well which is a big issue for business travelers.
Booked a room and got upgraded to an apartment, fabulous.
Great location for the office, gorgeous view of the Thames. Staff very friendly and attentive. Bright airy, big rooms. Close enough to everything, but far enough away for a bit if peace.
The room was huge on Lomdon standards and a great view across the Thames all the relevant extras like tea and coffee makers bath robes and slippers thoroughly recommend it
We stayed here for my husbands birthday the room was perfect, we found the spa area a little small and at one point was told we were not allowed to use as we were not having a treatment.
But this was soon resolved when the lady at the spa desk Realised we were guests. The only other issue we had was that we went down for breakfast Sunday morning And was asked how we would like our eggs Cooked both agreed poached but unfortunately these never came out of the kitchen.
Rafayel on the Left Bank - Hotel & Spa 13/2/15
Staff were very helpful.
Hotel was a bit of a disappointment. Lighting was very poor in the rooms, with flashy switches but not so easy to use in the middle of the night. Good location.
My favourite hotel in London
I love this hotel, staff are helpful and welcoming, the rooms are fabulous and it;s in one of my favourite areas of London (I used to live here) I like to stay here as often as I can!
We received fantastic service, we were upgraded to an apartment which was fabulous.
We ate in the Hotel and the food was first class. Highly recommend a stay here.
A brilliant location by the Thames
Nothing quite beat going out for your first cigarette of the morning on the Thames and watching the sun rise.
The spa was good value for money though not so much the restaurant (£10 for a veggie burger. Really. It tasted like a Bird's Eye frozen one too). The rooms are luxurious, even the cheapest one where I stayed. Best shower I've ever had.