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Reviews - Hilton London Canary Wharf

4AA Assessed Hotel Ratings explained
South Quay, Marsh Wall, London, E14 9SH
Situated in the heart of the thriving Canary Wharf business district, the Hilton London Canary Wharf Hotel offers contemporary comfort, styling and large rooms. With a prime location in the middle of one of the world’s busiest commercial districts, excellent transport links to the rest of the city and beyond, this hotel will allow you to make the most of your time spent in London. Make use of the WiFi internet access and large desk in your room to get some work done, and remain productive in the hotel's 24-hour business center before an important meeting. Unwind after a busy day with a workout in the fitness center, which offers a full range of cardio and resistance machines as well as a steam room and sauna. Whilst staying at Hilton London Canary Wharf Hotel, guests will be situated in easy reach of downtown London, the O2 Arena, Westfield Stratford Shopping Centre, Greenwich and the Cutty Sark.
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Overall score Guest rating scores since September 2012 Customer recommendation
Guest Reviews Based on 66 reviews
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  • Family friendly
98% recommended this accommodation to a friend 97% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Good business hotel, great location
Good, clean, new, hotel. Comfortable.
Wifi signal could be better - the usual hotel wifi signin and disconnection issues present.

Reviewed by
Akshat Trivedi

From Amsterdam, Netherlands
Who stayed in August 2014

Travelling alone

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City break
Friendly staff and no complaints on the whole, however the cooked breakfast was cold each morning although staff did cook some fresh on request
The room was lovely

Reviewed by
Greg F

From Chesterfield, UK
Who stayed in August 2014

Family with teenage children

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Great Hotel for O2 Visit

Reviewed by
Dave Baker

From Redditch, UK
Who stayed in July 2014

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Lovely hotel suited us well for an O2 visit , good transport links.
We'd booked a double room but were given twin beds.
Lovely room but poor housekeeping -- shelf above bed dirty and dusty ,as were tops of pictures.
We were charged initially for used items from the mini bar -- we had used none -- it had not been refilled after previous visitors.
On looking in the fridge it was dirty, squashed crisps in the shelving .
Reception have agreed there were difficulties, but nothing they could do at that time to compensate me as it was pre paid. Hopeful of a complimentary stay in the future.
Staff friendly and helpful , breakfast good , hot food and plenty of choice .

Reviewed by
m prentis

From Harrogate, UK
Who stayed in July 2014

Couple

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Excellent stay

Reviewed by
C Lewis

From UK
Who stayed in July 2014

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Overnight Stay
Staff are very helpful, car parking was full, but across the road on a weekend if you are lucky to get a space.. happy days : )
The rooms were clean and the floor in general was clean.
Would certainly stay here again with all the local restaurants and bars walking distant away.

Reviewed by
D Kainth

From Leicester, UK
Who stayed in July 2014

Travelling alone

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Long weekend in London for Robbie Williams concert.
Hotel is ideal for getting to O2.
Room was classified as 'deluxe' but I have been in similar or better rooms which have been only classified as 'standard' by other hotel changes so suggest Hilton take a look at how they classify their room descriptions as 'deluxe' implies something better than it was (but room was clean and tidy, with little/no noise so a good night's sleep was had).
Temperature within lobby, bar and restaurant had not adjusted to outside so was a little "over-chilly" in public areas of hotel.
But.....having said all this, they are minor complaints. Hotel is fine with good connections into city centre and O2.

Reviewed by
Rob Moody

From Portsmouth, UK
Who stayed in July 2014

Couple

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great location
we were attending a wedding in shoreditch and the access to the venue was excellent .
spacious room except for the view (apartments and contruction site ) but blackout curtains were great.
would certainly stay again

Reviewed by
Deborah A

From UK
Who stayed in June 2014

Couple

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Excellent Hotel - Canary Wharf - Ideal for O2 concert stop over.
Fab Hotel - Modern, Clean, Great Food, Lovely Staff.
We had a lovely massive room with breakfast for £97.00.
I did book well in advance so a great rate for such a well placed stay.

Reviewed by
N Garford

From Swindon, UK
Who stayed in June 2014

Couple

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excellent hotel
Ideal location for exploring canary wharf, o2 & Olympic Park with easy access into central London too.
Hotel is of an excellent standard, very comfortable and clean with first class service.

Reviewed by
LINDA V

From UK
Who stayed in June 2014

Couple

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