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46% would recommend it to a friend
Britannia Hotel Wolverhampton City Centre
do not book
dirty room with used tissues and mouldy food left from previous guests.
Rude staff with little knowledge of customer service. in dire need of a makeover.
Their was a party going on in a banquetting room very near my room.
Music lasted until midnight.
Nice building and reception but poor rooms and non-existent customer service
An acceptable check-in quickly turned into a very poor hotel experience.
The room was very small, the bed was very small and the wallpaper was torn and unpainted in parts. The water took time to warm up, and the room was very cold. When I asked about the heating, I was told it was on a timer and would come on at 7pm. It didn't come on at 7pm. I was then told it would come on at 8pm and would only be on for 2 hours!!?. I went out, so probably missed the little spurt of heat. LOL. Wasn't prepared to risk the food in view of everything else. To make matters worse there was loud dance/club music blaring until 4am - even loud where I was at the rear of the Hotel. There was also a strange, loud siren sound in the room around 9am. I guess this was a get up & get out signal... but it would have been nice to have been forewarned. Somebody with a weak heart could have a heart attack or panic attack, so potentially dangerous too.
All in all a very poor, never to be repeated experience. Cheap'ish, but still poor value and in no way, shape or form could this hotel be recommended.
moved rooms, no choice
We were moved from a double room to a tiny single as hotel had overbooked.
Late rooms email as I booked, told me I had been charged an advanced rate, payable at time of booking. But when I got to the hotel they charged me too . They insisted I had not paid. Confusion reigned, I will now have to check my old statements to check your or their incompetency
I've stayed here before so knew it's not really up to much.
But, manners don't cost a lot, The young bloke who was on reception yesterday was f'in and blinding under his breath during our check-in. Unbelievably, he was in the process of training another staff member, we had a few problems and he was very blunt and unhelpful. He was on again this morning on check out and the only words he had for us was "Room number?"
What a great face of the hotel...
no wifi in room or freeview
My room was on the 2nd floor and about 2 to 3 miles away from reception, this place is a labryinth.
I went down some stairs that had no sign to put me off and found a dirty vestibule with a fire exit. There were a lot of pensioners staying there and this would have exhausted some of those I met. On the 2nd floor there were at least two places where there was 2 or 3 steps and additional inclines.The Television in my room was from the early 80's and had 3 BBC1's and strangely no BBC3 or 4 no CH4, E4, More4, Dave, 5", 5 USA. the channels I had were bad reception. Try Novotel or anywhere else really Travelodge near the stadium was cheaper and had wifi and freeview. The one plus about Brittannia next to Train station and close to wetherspoons.
The hotel is a little run down (the illuminated hotel sign outside only partly working is indicative of what's inside) but it's clean, the staff were friendly and helpful and the breakfast was fine (though Wetherspoons across the way is probably better value).
For the price I couldn't have any complaints.
Room was old and dated with dirty fixtures and fittings bed would have been comfortable if it was a bed of nails.
Room had no air con and it was 28° degrees and rooms was so humid so had to open windows which was terrible cause it was on main junction with noisy traffic. Traffic were so rude could not be bothered to help excluding the night guard who was very helpful letting us know where to go in wolverhampton. Please feel free to stay here if you enjoy hard mattresses, rude staff and want to dehydrate in the humidity of the room. Never again worst hotel ever.
Convenience conquers all.
The title says it all.
If you want convenience ref Wolverhampton Town Centre and gig venues, the rail station and a very handy Wetherspoons, with a superb collection of real ales, then this hotel cannot be beaten. If you want a room that your wife wouldn't walk straight out of the moment she sees it, then it's not. The bedroom had only two lights out of the five working and the filthiest net curtains I have seen outside of derelict buildings. As for the bathroom (superb hot water by the way) The Hotel Inspector TV programme could do a series, let alone one edition on the one they gave me. Convenience or marital hell... your choice.