- 34 guest reviews
"Although we booked a 2 night stay in the Quality Crown Hyde Park hotel, on arrive we were taken to the sister hotel round the corner, which..."
"Easy to find. Central. Thought the room was cold. Couldn't have a bath, water wasn't warm enough. However it was an enjoyable stay, staff pl..."
"Thoroughly enjoyed our stay here. Was my friends birthday and I'd asked the hotel to have balloons and champagne in the room on arrival. Eve..."
"Stayed 3 nights here and could not fault the service. Room was compact but had everything you needed and the situation was perfect for the t..."
"Had an overnight stay at the hotel. Hotel 5 minutes from Paddington Station. Check in was efficient, room was very clean with two double bed..."
About the hotel
Nestled in a beautiful and quiet garden square, this attractive hotel is just 2 minutes walk from Paddington tube and train station and the Heathrow Express terminal. With traditional Victorian architecture and contemporary interiors, Quality Crown Hyde Park offers free full English breakfast and state-of-the-art amenities including wireless high-speed internet, flat screen TVs and entertainment on-demand. Hyde Park itself and Kensington Gardens are only 2 minutes walk away and, also within easy walking distance, you will find London's best attractions and shopping around Oxford Street and Knightsbridge.
- Hotel Non-Smoking Throughout
- In room facilities
- Air conditioning in rooms , Safety Deposit Box , Tea/Coffee making facilities in each room , Hairdryer in each room , Trouser press in each room , Telephone In Each Room
- Hotel services
- 24 Hour Reception , Limited Hours Room Service , Concierge , Laundry/Valet Service , Wake Up Call Available
- Family friendly
- Cots available
- Wi-Fi Available , Wi-Fi Available In Public Areas , Wi-Fi Available In Rooms , Secretary Service
- Restaurant , Lounge Menu , Bar
- Fitness Centre
- In room entertainment
- TV , Satellite TV , [Channels] News , [Channels] Movies (Pay Per View) , Radio
- Doctor on call , Porter , Ground floor bedrooms , Lift to all floors
- Parking (charges may apply)
- Car Parking Available Offsite , Valet Parking
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
68% would recommend it to a friend
We were disappointed on arrival after poor reception service for not just us but two further guests ahead of us on check in.
We had to wait some 40 minutes. Hotel didn't even know we'd made a reservation with Laterooms. Then they eventually made a room up. When we entered the room, staff were still preparing the beds, so we had to leave again. When we eventually arrived back the bathroom had a pungent sewage smell. It was so strong we had to leave the windows open all night (in winter) and It didn't make a difference by morning. The staff were inconsiderate. There was no milk for hot drinks such as coffee, no tea bags, plus the kettle switch didn't work anyway. The hot water didn't heat up properly for the bath and shower. Then we got moved to another room on the second night with no window, but the plus was that the room had no unpleasant smell. We were unable to regulate the heating. We expected at least a "Quality" standard considering thats what the hotel claims to be. A further guest was messed around at reception on check in as he had booked in and they also said they didn't have his details as all their computers were down. The service and manners of the staff was the worst we've experienced. The location was brilliant and the actual building, but if only the service and standard could be improved it would flourish. I just hope that future guests won't be treated in the manner we were and have adequate service.
Transferred to Sister Hotel
Although we booked a 2 night stay in the Quality Crown Hyde Park hotel, on arrive we were taken to the sister hotel round the corner, which was near all the bars, restaurants and Paddington Station, so a better location.
The room was small, but was no smaller than I expected. Breakfast was in Garfunkels restaurant next door. The first day the breakfast was excellent. The second day, the bacon was burnt, so it tasted of charcoal. Otherwise breakfast good.