- Very Good
- 16 guest reviews
"Absolute pleasure Staff were excellent...."
"I had four discussions with staff reference gluten free foods and only one waitress dealt with this well! The chef couldn't find the allerge..."
"This hotel is modern, clean, convenient for Kew, Richmond and Twickenham. Lovely position overlooking Brentford Lock..."
"We always stay in Holiday Inns and this was just as nice, the only thing is, we didn't get breakfast!..."
About the hotel
Enjoy a warm welcome and excellent transport links at the Holiday Inn London-Brentford Lock. Overlooking the scenic waterways of the Grand Union Canal, the Holiday Inn London-Brentford Lock is the perfect spot whether you’re working or travelling for fun. Stunning Kew Gardens and Richmond are close by.
The historic Syon House set in Syon Park is a short walk away. You’re just a 20 minutes’ drive from London Heathrow or you can jump on the tube and be in Central London in only 40 minutes. Holiday Inn value and comfort come as standard, of course, plus you get the chance to discover our revolutionary Open Lobby concept. It’s a brand new take on the hotel lobby - a place where you can eat, drink, meet and work; really wind down and have fun. Fancy a lunch or dinner and a bottle of wine with business partners or friends? You’ll love our new all day dining menu. Need to grab a quick Starbucks latte and breakfast to go or a midnight snack after a long day? How about a brainstorming session with colleagues, some downtime with a movie or even table football? It’s all up for grabs in the Holiday Inn Open Lobby concept plus there’s free Wi-Fi throughout the space. The Holiday Inn Brentford Lock is close to Chiswick Business Park and many companies on Great West Road including Allianz, Worley Parsons and the EMC Tower. We have purpose built meeting rooms with space for up to 600 delegates and an on site MiniGym so you can keep up with your fitness programme.
- Disabled Facilities
- Parking (charges may apply)
- Car parking available onsite
- Restaurant , Bar
- Porter , Public Air Conditioning
- Wi-Fi Available In Public Areas
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
94% would recommend it to a friend
Holiday Inn LONDON - BRENTFORD LOCK
Absolute pleasure Staff were excellent.
Good hotel, nice furnishings, but staff need more training.
I had four discussions with staff reference gluten free foods and only one waitress dealt with this well.
The chef couldn't find the allergen menu so I had to guess what would be OK to eat, the bar and reception staff also had no idea when requesting food in the evening. I ended up with a soup without any bread which I was charge full price for, this cost a nearly £3 and was 10 spoonfuls. Wouldn't recommend if you have any requirements. No excuse no it is the LAW. If staff can't tell you what gluten is then put a guide on your menu. Made stay stressful, shouldn't have to risk being ill. It was a shame as hotel was nice.
Dear K Hurst,
Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the general condition of our property. However, I was concerned to see that you were disappointed with your evening meal. I would like to apologize for any inconvenience this issue may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly address your concerns.
Again, thank you for the review and I hope that we would have another chance to accommodate you again in the future.