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Hallmark Hotel Gloucester


Matson Lane, Robinswood Hill, Gloucester, GL4 6EA

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About the hotel

The Hallmark Hotel Gloucester is fantastically located for exploring the Cotswolds, it is perfect for visiting the chic town of Gloucester and also the spa town of Cheltenham. Coupled with its picturesque view of the Robinswood Hill this unique setting offers access to the Gloucester Golf Course and Gloucester Ski Centre and has a nature reserve on its doorstep. The Gateway to the Cotswolds only 2 miles from Gloucester city centre and 5 minutes from the M5 giving you direct links to Cheltenham-Birmingham-Bristol and London and surrounding Cotswolds villages.

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Room Availability

Showing Wednesday 27 July 2016 to Thursday 28 July 2016

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Facilities Show/hide

Hotel Non-Smoking Throughout , Disabled Facilities
Hotel services
24 Hour Reception , 24 Hour Room Service , Limited room service for hot food , Laundry/Valet Service , Wake Up Call Available
Family friendly
Cots available , Interconnecting rooms available , Pets Allowed
Wedding Licence , Porter , Ground floor bedrooms , Public Air Conditioning
Parking (charges may apply)
Car parking available onsite
Wi-Fi Available , Meeting Facilities , In-room Broadband , Wi-Fi Available In Public Areas , Wi-Fi Available In Rooms , Secretary Service , Private dining services
Restaurant , Lounge Menu , Bar , Breakfast to go
Gymnasium , Indoor Pool , Golf 9 Hole , Golf 18 Hole , Aerobics Studio , Fitness Centre , Sauna , Steam Rooms , Massage , Beauty Salon/Manicure , Solarium , Jacuzzi , Squash Courts
In room entertainment
TV , [Channels] News , [Channels] Music , [Channels] Childrens
In room facilities
Tea/Coffee making facilities in each room , Hairdryer in each room , Iron And Board In Each Room , Telephone In Each Room
Disabled Access Public Areas , Disabled Access Bedrooms , Disabled toilets on ground floor , Wheelchair Access , Wheelchair Access To Reception , Wheelchair Access To Restaurant , Wheelchair Access To Bar , Wheelchair Access To Conference Rooms , Wheelchair Access To Leisure Facilities , Wheelchair Access To Disabled Car Parking Spaces

Useful Info Show/hide

From 14:00 hours
Until 11:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (36)

64% would recommend it to a friend


Customer service


Food quality

Room quality


  • Adam W

  • June 2016

Superb Hotel; slightly lacking restaurant...

Hotel is set next to a suburban housing estate in a nice part of Gloucester with easy access to many tourist areas and points of interest.

The Hotel has a lovely contemporary design that is professionally laid out and well furnished. The Hotel Staff are very attentive, courteous and helpful; arranging a Taxi for us without any quibble or problems.

The Restaurant booking process was easy however upon arriving for a allotted meal time this is where things went a bit down hill. We were greeted by a waiter to be told to "wait here" where he proceeded to mess around with a computer for five minutes before seating us. If he were inputting orders of others guests and he had told us that's why we were waiting then that wouldn't have been a problem but to be left stood for five minutes for seemingly no reason is a bad service. Likewise we were left to look at the Food and Wine menus for 20 minutes, whereby we asked for a bottle of Champagne and ordered our food. Our starters arrived and we had finished them before a waitress asked, "if we would like any drinks" to which we explained about our bottle of Champagne. This happened a further two times with different waitresses asking the whereabouts of our elusive bottle of Champagne. When the bottle arrived it was not what we ordered and no explanation was given.

The food was to a very good standard, very well presented and very tasty. Upon asking for the bill we were charged for the price of the bottle of Champagne we had ordered and not the one we had received. However as the bottle we ordered was a slightly lower price of the bottle we were given this part of the evening was decent service. I don't want to come across as a 'nagging biddy' as I'm pretty sure the restaurant was short staffed the night we dined there. However if that had been explained to us upon arriving then it wouldn't have felt as poor service as it did. Overall a lovely meal but let down by slightly lacking service.

  • A Hargreaves

  • May 2016

Nice break away

The hotel staff where friendly and the room was a good size and clean.

It was however quite hot but the staff provided a fan upon request and extra sheets. We had brought our young daughter with us and the staff brought a travel cot and set it up in our room. Overall a lovely little get away for a couple of days.

See all guest reviews