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This star rating is the opinion of the property owner only. A Self-Rated hotel has not been assessed by the AA or Visit Britain, whose official star ratings we use across


178 London Road Bed and Breakfast

3 Self rated

178, London Road, St Albans, AL11PL

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About the hotel

ABOUT THE BED AND BREAKFAST A grade two listed Georgian family home situated in the conservation area of historic St Albans City. The comfortable double and single rooms have free wi-fi flat screen tv/dvd and tea/coffee making facilities. There is a shared luxury bathroom with power shower.

Full English breakfast served. The twin rooms are situated in separate self service apartments some 3mins away from 178 London Road, again with free wi-fi, tv/dvd, where a continental breakfast and cooking facilities are available 24/7 Both 178 London Road and the self service apartments are ideally situated for exploring the city of St. Albans, with its outstanding cathedral and street markets Wednesday and Saturday, and in November/December a Christmas market by the Cathedral. Fast and frequent rail service to St Pancras London (22 minutes).

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Room Availability

Showing Tuesday 25 October 2016 to Wednesday 26 October 2016

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Facilities Show/hide

Hotel Non-Smoking Throughout, Air conditioning in rooms, Tea/Coffee making facilities in each room, Hairdryer in each room, Minibar in each room, Laundry/Valet Service, Wake Up Call Available
Car parking available onsite
Wi-Fi Available, In-room Broadband, In-room Modem Hook up, Wi-Fi Available In Public Areas, Wi-Fi Available In Rooms
In Room Entertainment
Video/DVD Player, TV, Satellite TV, Radio
Breakfast to go
Video/DVD Library, [Channels] News, [Channels] Sky Sports, [Channels] Movies (Free)

Useful Info Show/hide

12:00 22:00
Max Child Age
Up to 4 years old
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (29)

69% would recommend it to a friend


Customer service


Food quality

Room quality


  • Nick B

  • October 2016

As someone who works in the travel industry I book my hotel accommodation with care, seeking independent hotels or B&Bs if at all possible.

I booked through Late Rooms for a single room at this venue attracted by the reviews on Trip Advisor that spoke of the beautiful Georgian house and the delicious cooked breakfasts. The photos of the rooms and bathroom looked excellent. However a few days before I was due to arrive the owner called me to say that there was a issue with the single bedroom I had booked and asked if I would mind if he moved me to a self-contained flat nearby. I reluctantly agreed but on arrival was taken to a dingy terrace house nearby which I was told I was sharing with two other men. There was a small shared shower room and a shabby looking kitchen – more like student or workmens’ accommodation and clearly nothing like the standard of the B&B as advertised.

When I asked about what time I should go to the hotel for breakfast he pointed to a loaf of white bread and some Tupperware containers of cereals and told me that was all that was offer. He still asked for the sixty five pounds that the proper advertised accommodation would have cost. Reading other reviews it's clear this is not an isolated experience of being bumped off into inferior accommodation. I note that they “self-certify” as being three star accommodation. I cannot vouch for the main house as I never got to see inside but this place would be hard to scrape a one star.

We are disappointed that the guest did not contact us before arrival to discuss this issue. Due to circumstances beyond our control he was offered alternative accommodation from that booked, which was explained to him by telephone 48 hours before the date. He could have cancelled then without any expense to himself. He opted to take what was offered and stayed, but could of course have contacted us to say that he wished to find somewhere else. He was most certainly not “bumped”.

However, as a gesture of goodwill we will refund the customer the amount of £15.00.

  • Robert Small

  • August 2016

Dissatisfied customer

First, my trip was neither business nor pleasure but an urgent 'errand of mercy' for my son who was seriously ill.

My wife booked the facility on line and was left with the clear impression that I would be staying at 178 London Road which looked admirable. On arriving I was immediately re-directed to another, much lesser facility, whilst the bed-room itself was clean and comfortable I was not at all happy with the shared bathroom facilities. The breakfast arrangements were far from being a full cooked breakfast - was just bread for toasting. Perhaps the most disconcerting aspect of my one night stay was that an occupant of another room snored all night. Whilst, of course,one cannot blame the owner for this, the fact that his bedroom was on the ground floor and my own room was on the first floor shows that there is a real lack of soundproofing or similar. One just does not expect to be kept awake for the best part of the night by someone snoring on another floor. I left the pre-arranged sum of £65.00 but in retrospect regret doing that as the value was in no way representative of that sum of money. I rang the owner the next morning to make him aware of my views on his facility. I would never suggest to anyone that they stay at 178, London Road as they might end up in this far lesser facility.

First of all we are sorry that you were dissatisfied with his

accommodation, but that was what his wife had

inadvertently booked.

I do not have twin rooms in the B&B, and the Laterooms website makes it

quite clear that I have two types of accommodation. Normally if people

have booked the self-catering apartments they are perfectly happy with

everything and it is just the very few people who have not read it correctly

and are therefore disappointed that make complaints. There is plenty of

food for a continental breakfast provided, and I of course cannot provide a

cooked breakfast there.

I will however discuss with Laterooms whether I can sort out two totally

different headings for the various accommodations.

Kind regards,

Carol Nicol

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