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Reviews - The Chester Grosvenor


56-58 Eastgate Street, Chester, CH1 1LT

Price From 334.45 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (19)

89% would recommend it to a friend


Customer service


Food quality

Room quality


  • R Marino

  • June 2016

Hotel review

Breakfast was very poor and service cold and impersonal in the restaurant

Bell boys brilliant

Reception staff very good

  • A Collier

  • June 2016

Good hotel

Old fashioned classic food but done to a high standard none the less.

Same can be said for the hotel, quite dated but it works and it all adds to the charm of the hotel.

Air conditioning fan had a rattle which was a minor annoyance but overall the room (418) was excellent!

  • Michael L

  • May 2016

A hotel with style and class

The staff are excellent.

This is a proper hotel, from check in to check out everything was handled perfectly.

  • M Hoffner

  • May 2016

Wonderful service

  • Shelley W

  • April 2016


My mum and I had a lovely time at the Grosvener hotel celebrating her 60th birthday.

Room was amazing, staff were extremely helpful and we will definitely be returning in the future!


  • April 2016

The Chester Grosvenor

Booked a night as a treat for my mum, we had the most relaxed enjoyable time, the hotel made us feel so special.

They can not do enough for you.

Everything is top quality, big beautiful beds, large bedroom, just don't have anything out of the bar out of the fridge, extremely over priced.

I have already booked for 2 nights in December, so we have chance to use the spa.

  • C Chatzidimitriou

  • March 2016

A nice room

A good spot in the centre of Chester, clean room well looked after

  • B Williams

  • December 2015


The bath has some flakey enamel on the bottom

  • C Bellenger

  • November 2015

The Chester Grosvenor

In9nly stayed here for one night but it was all lovely at first then when I went to wash my hands before heading to my friends wetdding and there was hair that wasn't mine in the bath tub this made me very angry I expect the highest of standard of cleaning in there I don't want to pay so much for a room to find a previous guest hair in the bath.

Everything else with the room was fine. As for food the breakfast was ok some of it was a little dry but was ok. I would stay here again but next time I wouldn't hesitate to conplain if I came across the same problem

  • Christopher Roberts

  • October 2015

Chester Break

As it states a 5 Star Hotel, GREAT TIME