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72% would recommend it to a friend
A pleasant stay
We had a pleasant one-night stay - clean hotel, comfortable bed and pillow, well-cooked breakfast.
We would use the hotel again.
This is a first class hotel very clean and warm also plenty of selection of food staff welcomes you back each time and are all very friendly Well situated for shops and railway station if one needs it plenty of busses go down Union Street going to all over Glasgow
ideal accommodation for short break/ overnight stay on business
Needs a lot of work
When you first walk in the entrance is clean and looks lovely, as you go up the stairs you start to see patches on the wall and in the carpet and the Windows need some work.
Room was clean but again patches on the wall where there have been repairs, parts of carpet were patched together and most of the furniture was damaged. The bathroom had different tiles on part of the floor where they have obviously done a repair, shower was very old and was not powerful enough to even wash the shampoo out my hair. Again lot of damage in the bathroom.
Booked this hotel spontaneously.
Great price for a night out in Glasgow. Customer service was brilliant, helped move room (busy street side) no problem. Hotel is under a bit of a makeover but that is not a deterrent.
Lovely welcome to the hotel, friendly staff, spacious clean room, little dated but very good value for money, great location for shopping, overall enjoyed my stay here.
Check the little details
Staff were friendly and helpful, and breakfast was fine, so I stayed a couple of extra nights.
There were a number of small problems, though. One day I had to ask for towels as all had been removed and not replaced - many places nowadays don't wash towels every day and it would be good to give this option. There was decaff only on half the days of my stay, unfortunately. TV remote needed new batteries and the manual switch for changing channels was broken. Redecorating was in progress and I hope the windows will be fixed as they were hard to open and shut.
Rennie Mackintosh Station Hotel
Last time we stayed here everything was great.
This time room was dark bed o'k. Breakfast was lukewarm.
Good value for money
Hotel room was small but cosy and clean so was ideal for Valentine's weekend :) the location of the hotel was prefect and the staff very nice and friendly.
Never had the breakfast as we weren't up on time haha only downside to the room was the shower the light wasn't working so had to shower in the dark (the was room 221) but for value for money for 2 nights can't complain I would stay there again.