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57% would recommend it to a friend
visit to newcastle was fantastic .
what a city . Hotel was good ...a very courteous receptionist greeted us .. our room was neat n clean .. bed was comfortable .. décor was good .. we were happy. on the other hand breakfast was continental only . no fry up .. which was a downer really .. but then again we got wat we wanted .. a comfortable stay .. will stay again for sure .. thnx
Comfortable Stay Indeed
Extremely happy with the hotel.
Check in was hassle free. My room was upgraded to Ensuite even though I booked a room with Shared facilities which is why I give full marks to customer service. My room was fine. Sheets were clean and crisp. It looked like hotel is going through refurb as far as I was concerned there was no disturbance of any sort. Will recommend this hotel to my colleagues who travel to Newcastle quite often. I did not stay for Breakfast.
Friendly staff, nice clean room, no complaints.
The hotel location was great for us, a ten minute walk to the 02 academy where we were heading that night.
Nice clean rooms and helpful staff. Thanks.
Excellent Stay at the Grainger
All very good value.
Firm bed and soft quilt, good pillows. Clean and tidy room. Very pleased with the whole experience. Can't understand the complaints I read about this hotel. I found it first class and amazing value for money. Thank you.
No where near what I expected or was hoping for at the price given
1 room we had was freezing, all Rooms had no locks on bathroom/toilet doors or doors didn't even shut, 1 room leaked from ceiling guessing was when room above was in shower, rooms had very little space especially the double bed ones, car park very small, people running about corridors early morning, banging on doors and people using rude and disgusting language
Good value friendly and clean
This is a well located hotel.
The value for a twin room was superb. Room was clean and well appointed with a new sleek bethroom. Will be using again.
I did not feel safe in the hotel, could not find out where to go in case of fire.
We looked for a place less than 500 meters from the centre, and according to the webside this was, but it seemed to be a fair walk. Paid the bill, got no receipt and they did not mention an amount (felt like i could have paid anything)
Well, The grainger! As I checked in, I soon realised the grainger was a unique hotel.
I booked the grainger for a stag do, it certainly left a mark on everyone and me.
I was the one getting ripped for booking it. We mentioned it to the taxi drivers they couldn't stop laughing. Despite reading other reviews, we were still upbeat about the trip. As we were basing our potential stay on the reviews, it was suprisingly decent. The rooms were clean and we had a bathroom in each room we booked. Nothing massively wrong, it served a purpose.
Grainger Hotel Room 2
The room was tidy the Mattress was awful, as it was just a cheap one that the springs dig into you.
I was abit shocked at the fact we was given the disabled ground floor room, but I didnt really want to make a fuss about it. there was no cupboard to put my things, so I had to put them in a pile on the floor which I think is terrible.