Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
50% would recommend it to a friend
This was medium quality B & B, not a hotel.
There was no porter assistance to lift cases up a narrow, twisting staircase. Breakfasts were good, but there was no evening meal (although their website advertised a restaurant) and Midsomer Norton offers nothing within walking distance.
Lacking both welcome and atmosphere
This hotel feels more like a B&B.
There is no evening restaurant and I was telephoned at 9 45pm and asked what I wanted for breakfast. The room was noisy with either tumble dyers or dishwashers below. There are no duvets just rather scratchy blankets. Customer service is poor e.g. no good morning or directions to breakfast. Overall a rather cold unwelcoming atmosphere.
Great stay and would return
Melody is a fantastic host, attentive without being intrusive.
Such an old building, really appreciated the sense of history and the surroundings are gorgeous. I have seen comments re decor but once you hear and appreciate how long the process is to update such a listed building it means lots of plans in the pipeline but lots of red tape in between I just hope they get everything approved. Would return with the younger members of our family as I like the relaxed atmosphere.
Excellent 1 night stay
I was going to a wedding locally The welcome was exceptional , warm and helpful Evening booking my taxi .
The room was spotless
Lovely room retaining original features.
Breakfast was excellent and the service wonderful. I have been a few times before and each time I have
Been impressed itch everything from the welcome to the service
And the quality of the room .