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Reviews - New Inn by Good Night Inns



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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (52)

85% would recommend it to a friend


Customer service


Food quality

Room quality


  • D Cook

  • July 2016

A very warm and welcome stay

An amazing experience from start to finish.

We had my dad with us had trouble walking and the staff bent over backwards to make our stay as easy as possible. The food was excellent I would recommend having the dinner and breakfast for £18 very good value for money.


  • June 2016

Nice stay

Venue easy to find and we'll situated for exploring the area.

Venue is a little dated and tired but the staff made up for any shortcomings. Our welcome was very warm and all staff were very helpful. The room was adequate and clean . Grant value for money. The food in the restaurant was very good hot and plentiful. All in all very good value for money and we would definitely stay again.

  • Dean W

  • May 2016

A very pleasant stay

Excellent staff and very informative, good food but the sausage at breakfast wasn't to my liking but that's only a personal choice, everything was cooked well and nice and hot, quick service, all in all a very nice stop over , well done.

  • Z Ma

  • May 2016

nice village hotel

  • S Holt

  • April 2016

Short stay

The hotel was very clean and tidy.

Reception staff were friendly and helpful. The room was very clean and tidy.

Only downsides were that the place was very busy when we arrived and their were children running up and down the corridors. However this isn't the hotels fault. The room was also quite cold in the evening and with reception closed we didn't know who to speak with to address the problem.

Overall this was a good stay and we would stay here again. We were surprised with the quality of the food in the restaurant for the price that we paid. Great value for money.

  • Benn J

  • February 2016

The hotel was ok... the adjoining pub let it down

the accommodation was fine.

nothing too special.. the Fayre & Square pub wasnt great... food was dry and tasteless, the beer was flat and the service wasnt the best.

  • N James

  • January 2016

Clean basic room

Clean basic room reception staff rude and incompetent

  • N Clayton

  • November 2015

Never again!

The hotel reception staff were friendly and welcoming, however the room was dire.

Smelly bathroom, cigarette burns in the net curtains, the carpet needed a good clean (well replacing actually), in fact the whole room needed modernising. The matress was thin with the odd spring sticking up so the bed was uncomfortable. The food in the restaurant was okay if you like the colour beige. There was only one healthy option in the mains to choose from. Location was good to the hotel where we had a conference, but I would pay the extra to stay somewhere like that and have a pleasant stay rather than the New Inn. As the saying goes, 'you get what you pay for', I just hoped for slightly better!

  • R Hughes

  • October 2015

horror night

I have stayed at the New Inn on many occasions with no complaint, however on this occasion we were in room 9 and from mid evening onwards there was a horrible loud buzzing noise which prevented me from sleeping (central heating or air conditioning).

At 3:30 a.m. I insisted to my wife that we leave the premises and continue on our journey. We use the hotel as a stopover on our journey from North Wales to Kent. I was not particularly looking forward to the continuation of the journey, but thought it was worth the risk. I doubt I will ever stay here again, that disappoints me.

  • E Thomson

  • August 2015

Good clean accommodation.

Not fancy but all that is needed is there.