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Reviews - The Trouville

3Visit England Assessed Guest House Ratings explained
70 Belgrave Road, Torquay, TQ2 5HY
Welcome to the Trouville our family owned bed and breakfast, in the favoured Belgravia area of Torquay. The perfect location to enjoy the beach, surrounding leisure facilities, abbey gardens and the torre abbey. With the theatre, conference centre and many bars, restaurants and clubs just a short walk away.
Our tastefully decorated en-suite rooms offer the latest LCD flat screen freeview televisions, hairdryers, courtesy tray and towels and complimentary toiletries.
Free WiFi is available. Free car parking is available for upto 5 cars.
Breakfast is our superb full english, guaranteed to set you up for the day. Lighter options, vegetarian and continetal breakfasts are also available.
We offer great value for money bed and breakfast accommodation in our single, double, twin or family rooms.
We welcome families, couples and business travellers.
Group bookings and long term stays can be arranged.
Picture of The Trouville, Torquay at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 44 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
95% recommended this accommodation to a friend 96% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Nice room and certainly clean, though I'm not sure I liked the smell of bleach. A bit too cold..
When i asked for a spare blanket I felt as though it was not expected or appropriate. I found it a bit abrupt to be asked why and to be told that the room was not cold (this was true, and I did not criticise the room.) I have never found a room does not have one blanket available as people to vary in this respect. I was even asked if I had a medical condition! They reluctantly found me a spare duvet as they had no blankets spare which I found brusque, unhelpful and awkward not to mention personal and unwelcoming.

ManagementResponse

Thankyou for taking the time to review our accommodation. We are saddened by your comments, in light of all our other glowing reviews, but wish to point out your review is factually incorrect. Upon arrival you requested a blanket, which was supplied immediately. On receiving the blue fleece blanket, you then requested a quilt which again we provided immediately. Both requests were made prior to you having even slept in our accommodation. Blankets are not left in the room as standard, as guests normally find that a good tog rated quilt keeps them snug and warm. We always have clean fresh blankets available upon requests, and pride ourselves on our customer service which I note you rate highly in your review! We are sorry that a lack of a blanket in your room left you feeling “brusque, unwelcome and awkward

Reviewed by
Anna E

From Bristol, England
Who stayed in November 2012

Mixed group

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Excellent accommodation, very clean neat and presentable
The Owner Gary was very friendly and professional, the rooms and hotel are in immaculate condition and very clean.
totally satisfied and will defiantly be back and have recommended to friends and family.

Reviewed by
Gordon Woodhead

From Stockport, England
Who stayed in November 2012

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Trouville stay
Lovely little hotel, friendly accommodating staff, breakfast good, would definitely stay again.

Reviewed by
D Pennington

From Prescot, England
Who stayed in October 2012

Family

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Outstanding value
The hotel was well-situated for my trip, with a nearby pub doing food and some handy local shops. Parking was at the back of the hotel. The room was clean and tidy, the welcome friendly and helpful, breakfast was served promptly and the hotel was very good value. I would definitely return.

Reviewed by
David B

From England
Who stayed in October 2012

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All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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