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100% would recommend it to a friend
Liked the place
Would definitely stay again. Lovely spacious room.
Lovely hotel in a very handy location for central London.
Some nice touches such as newspaper in the morning, turn down gifts and glass of prosecco in the evening (although out both nights of our stay between 7-8 so was not able to partake)
Would definitely stay again.
Great value and great location
This is a great small hotel less than 5 mins walk from Gloucester road tube station, meaning you can get to a lot of places easily in London.
The hotel itself is lovely having been recently renovated I understand. Little things make the difference, the prosecco on the way in, conplimentary mints etc. the staff were all friendly and despite a mix up arriving which wasn't the hotels fault (they hadn't received the booking from late rooms) the check in staff were still very calm and helpful making sure everything was rectified. Breakfast is continental but you can pay for something cooked if you like. I would recommend this hotel to anyone.
Excellent First Class Personal Service at the Ashburn Hotel
From the moment I set foot through the front door, the experience was absolutely first class and one of the most attentive, personal but non-intrusive, luxury stays I have ever experienced throughout the world.
The concierge was above and beyond any I have ever experienced. As a female, lone business traveller, it felt like home from home. From sorting out a tiny glitch with a hairdryer, to bringing my prosecco to my room with 90 seconds of having requested it. Luxurious, homely, glamorous and completely totally safe. I cannot recommend this hotel strongly enough. But please do not all rush. Leave room for my next stay!!
Wonderful, small hotel in Kensington.
Warm welcome, very nice room, all staff were friendly and helpful. Continental breakfast perfectly adequate with good coffee.
Very helpful staff especially when I called them twice to sort out the heating in our room. So hot. Room small but perfectly formed. Wouldn't like to stay in that room for more than the two nights we had booked however. Facilities in room very good, no need to bring toiletries. Great shower. Very central to Gloucester Road tube station. Back to Victoria in under 30 minutes. Easy walking to get to Hyde Park, The Albert Hall and the Victoria and Albert Museum which was the main purpose of our trip. Lots of places around to eat, covering everyone's individual tastes. Italian restaurant opposite the hotel excellent. Would happily book there again, and would recommend it to family and friends.
We stayed here for 5 nights and enjoyed our stay, the hotel was very clean unlike other london hotels, london still needs to work on its customer service, the conciere staff here are really nice and helpful but can't say the same about the other staff we met, maybe its a language barrier as i came across 4 staff who's english was very poor.
I am maybe being over critical but i am a hotel manager myself and customer service is very important. The rooms were very clean and quite spacious, well done to the housekeeping team. I have stayed in many london hotels and i would put this in my top 3. Hopefully i will stay again the next time i am visiting london
In London for a meeting I found the Ashburn Hotel clean, welcoming and will definitely say again