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88% would recommend it to a friend
Crowne Plaza Reading
Enjoyed our stay and very central to where we needed to be.
Only fault is the walls are very thin and we found it very noisy - you could hear everything either side.
Response from hotel
Dear E Ames ,
Thank you for taking the time to share your review of your recent stay. We sincerely apologize for any inconvenience you may have experienced due to the noise levels. Although we would have preferred you had a more comfortable stay, we appreciate your candid feedback. Let us assure you that we will continuously work on maintaining and improving our property to ensure we consistently provide our valued guests with the best hotel experience possible.
We look forward to welcoming you back and have the opportunity to make it up to you.
Very nice hotel with a relaxed atmosphere.
Staff are very helpful and politie. The food in the restaurant was amazing. Lovely walks on the Thames river and 5 mins in the car to the town.
The room was lovely, quiet with a very comfy bed and a super power shower.
The food was excellent, especially the breakfast buffet, which was hot, fresh tasting (not like some places where food looks and tastes like it's been stewing for hours) and offered a good variety. The staff were extremely attentive and friendly. Another great feature is the parking - plenty of spaces and very secure. We travel to Reading/Caversham regularly and need close walking access to both centres. This will be our first choice hotel from now on.
Excellent, as previous stay was
I booked 2 rooms, one for our son and fiancé and our Grandson who is a year old.
We asked for a cot in one room and these was provided with bedding (very good). The rooms were next door to each other so that was great for baby minding purposes. On check in we were informed that as a Christmas gift from the hotel we had access to the club lounge and this was between 6 and 8 p.m and included free drinks and snacks. This was excellent and we were grateful for the chance to take it in turns to chill out for an hour in very comfortable surroundings with free food and drink. At breakfast we were well attended by the staff who took a shine to the blond curly smiley baby boy and they made our hotel experience very special. We will certainly stay there again. It was my second stay here and ascgood if not better than the first. Excellent!!!
Cluttered with too much unnecessary furniture.
Prices cheaper with Late rooms despite Crownes online promise
Response from hotel
Dear Gary L,
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were disappointed with the overall setup of our room. I would like to apologize for any inconvenience this issue may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly address your concerns.
Again, thank you for the review and I hope that we would have another chance to accommodate you again in the future.
Fabulous stay with exceptional service .
Crowne Plaza READING
Excellent service at reception - nothing too much trouble - remembered name and dealt with query promptly and efficiently.
A very welcoming hotel plenty of secure, free parking on site.
Located next to the river. It was only a short stay for us but I will not hesitate to return if I can get a similar good deal. Everything about this hotel was perfect.
Lovely hotel stay
Good food. Friendly staff. clean room. near to centre. had a great time. Would definitely recommend this hotel.
Our stay was excellent.
The room was very good, beds very comfortable as were the pillows. There was a fridge in the room which was very useful.
the staff were very pleasant and helpful and there was a secure car park. The position of the hotel was good as we could walk into the town centre or catch a bus.