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65% would recommend it to a friend
County hotel Walsall
We booked 2 standard double rooms we got 1 standard & 1 very small double, not much room for 2 people to move around, no phone in small room, no glasses to swill mouth in bathroom, the window in small room was patched up, the curtains were scruffy, the room could do with a refurb.
Would not stay again.
The County Hotel
it was ok
Kettle didn't work and no remote for TV.
Had to wait 25 mins for breakfast. Shower cold.
Clean and tidy
For a small double and price was a lovely tidy room
With all essentials dryer tea coffee kettle dryer drawers
Lovely clean toilet shower only thing was small shower
Toilet am claustrophobic so found it hard to use but value for money
Will book bigger double next time
The hotel and staff was very good and I'll be staying there again in the future
Will book again
I would recommend this hotel to my friends.
Rooms clean and the staff friendly.
Two day/night weekend stay.
Reception staff were very good and apologetic, especially Glenys.
They acknowledged that the room was cold and tried to solve the heating problem - because unfortunately the room was very cold - it snowed the Friday evening and we felt it. The radiator near the door did not work, the other radiator was half-covered by the wardrobe. The heating was on a timer for early morning/late evening and we had to ask for it to be switched on. Even then it was not left on so the room chilled rapidly. No portable heater due to H+S regs. No light over the bathroom mirror and no replacement when we asked for it to be changed. The room was clean enough, towels clean, the bed was ok but the carpet was badly stained. Also, no food was available from Thursday to Monday evenings due to functions. Parking fine. Wi-Fi was good. OK for the short stay but spoilt by the lack of heating.
Only stayed there 1night, room was clean you have tea making facilities and not badly priced.
Value for money
It was not bad to stay in as it offered friendly customer service clean room and tea on arrival and the next day in the room but the negative point no iron board/iron in the room.
Arrived late Saturday night car park full I parked safely and in no position to hamper others, was told I had to move it "now".
I refused and it was still in my position 10.30am next morning. the revellers who seem more important than guests gone. At my age I dont move my car to offsite parking at 11.00pm and I would rather cancel and go elsewhere. No hot water Monday morning. filthy carpet in room.