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85% would recommend it to a friend
De vere de fabulous
Couldn't fault my stay in a mansion house room.
Staff, room and experience was excellent.
Very nice hotel room was nice.staff were friendly and helpful.Dinner was delicious.
A beautiful place to stay
We chose this hotel because it was the closest to a function we were attending.
It was great value, the staff were very helpful and the breakfast was excellent. The double room was a bit small, but not a problem just for the one night. The setting was magnificent and the gardens a pleasure to walk round.
Poor reception, grubby carpets
Abrupt receptionist, info on slip of paper, rather than welcome booklet in room.
Enquiries into info met with condescension.
Hall carpet in bedroom block grubby and smelling of shake n vac. Room service and dining room staff polite. Food good. Lovely building and environment?
De Vere Review April 2014
Hotel is in a lovely setting, which is very different from most hotel settings these days.
Staff were helpful and approachable. Breakfast was enjoyable, small dining room but only a very small waiting time. Room was spacious, my only comment is if you have trouble stepping up, the shower in the bath would be difficult to use.
Well worth the money
Thank you for the free up-grade, (tip off, my wife had her birthday during our stay) Pleasant and helpful staff.
Small food complaint resulted in a complimentary and birthday surprise. Would stay again.
The room was in a house in the ground to the Hotel.
The was basic, but was a bed for the night at a price in a quiet location.
A pleasant hotel set in nice grounds.
Our accommodation was in the lodge to the main house. basic, but comfortable. Good value for money. Very convenient for Guildford (20-25 mins drive).
Premier inn may have been better value
We stayed here as it offered a slightly shearer option than the premier inn for a quick overnight stop on our journey.
As it turned out the room was slightly disappointing, small and not in the best condition. The radiator was stuck on so the room baking hot. We ate in the bar and have to say the food was extremely disappointing, burnt and bland at best. The only plus really was the good customer service.
Good value for money, poor customer service
The room was clean and comfortable even though quite cold.
What I didn't like was the staff attitude towards my laterooms booking and the poor customer service. Being a Monday morning, breakfast was served until 9.30am. I was a bit late cause of business phone call and they refused to serve me and said it wasn't possible to refund me either. They didn't tell me the reason. I'm never going back.