Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
91% would recommend it to a friend
Lovely room with great facilities
We chose to stay in the "best room" - the four poster, described as a suite.
The room was lovely and extremely comfortable. The pub is warm and welcoming and provides a great base for walking and exploring the area.
The hotel has a very relaxing atmosphere and the staff were very attentive and pleasant.
The hotel is very cozy and has the benefits of a private dining area as well as a bar, both friendly and relaxing. The food was exceptional, presentation very professional and beautifully cooked. stayed in room 10. deluxe double ensuite. very pleasant and clean. Location of the hotel is lovely. will definately return to this hotel.
Just cant fault anything.
We will definitely be back
Another great stay
Another great stay you can not fault the black swan from the service the rooms and the great staff all is is excellent
An enjoyable stay apart from room size
We enjoyed our stay at the Black Swan Hotel.
The staff were very welcoming and helpful. The food was excellent although the portions were rather too large for our palates.
The only downside was the size of our room. Although beautifully decorated it was rather too small for comfort for a weekend stay.
An enjoyable Stay
Warm welcome and excellent food
A warm welcome to the Black Swan from friendly and efficient staff.
The bathroom looked as though it had been newly refurbished, hot water and top quality toiletries.
Excellent menu served by knowledgeable staff.
Size of room,Cost of upgrade..........Food that was sent back by customers,Wrong orders.
We booked our standard room online and it was very well presented but a real lack of space to hang up our clothes and nowhere to sit and relax only a couple of upright chairs, as we were staying for three nights and didn't want to spent all evening in the bar we decided to upgrade and although the room was very nice indeed it was quite an expensive option that we hadn't budgeted for.....At breakfast which again was nicely presented we never got exactly what we ordered.
Twice we saw people returning their main courses (Ribs and a Steak)
Perfect stay !!!!!!
I would recommend this place to anyone.
eEtremely friendly and helpful staff. Food excellent. Would go back tomorrow.