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100% would recommend it to a friend
Wish we could have stayed longer
We stayed for one night whilst in Yorkshire to watch the Tour de France.
The hotel staff were very friendly and helpful. The hotel was great, the grounds particularly beautiful and we only wish we could have had more time to enjoy them!
A good hotel but not like the pictures online
A good overall hotel however the room did not resemble the pictures on the website.
No upgrade as detailed within the advertised offer. Very polite and helpfull staff, great food but pricey bar (£4.15 for a fresh orange and lemonade drink). We will go back.
Lovely country hotel
Booked a short notice one night break in a 'classic' room (thiis means in the main building, so no lake view or patio, if you want this, book a luxury room), very clean, spacious and comfortable.
Ate breakfast and dinner at the hotel. What stood out however was the service. I don't eat dairy, so was offered a choice of dairy free desserts, which is very rare. The staff throughout were really pleasant and helpful. The hotel has various walks around the grounds, or other activities available. Recommended.
A large hotel in estate grounds.
Our room proved to be at the far end of the hotel - much too far for my husband to walk but when I mentioned this at Reception, we were moved to another room nearer the entrance. This was, I think ,a 'luxury' room and we were given a bottle of champagne and a box of chocolates. However, at checking out, the bill was for £455 for the room, not the £341 on our booking form. No mention was made of an increased charge when we changed rooms, and the amount was amended when I showed my booking form, but an apology would have been nice. The room was extremely comfortable, my only quibble was that the only toiletries were soap and a tube of shampoo - for a hotel of this calibre I did expect shower gel. There is a comfortable lounge which doubles as a dining room so if this is used as a lounge there is a lot of furniture moving to ready it for lunch or dinner and a few arm chairs in the Reception area, with another small bar area with comfortable seats. Possibly this does not matter for most guests who would be out during the day, but my husband cannot walk well and prefers to stay in the hotel while I go out (he had no complaint, but, again, for a hotel of this size there seemed remarkably few places for guests to relax., This was particularly evident on the Sunday as there was a large wedding party which had closed off much of the hotel to other guests.
The food was excellent, especially the afternoon tea. I was somewhat disappointed with the Continental breakfast menu as there was no choice of croissants and pastries - it was the hotel's choice - two plain croissants and two danish pastries. Perhaps I am spoiled, but i do like to choose my own danish pastries - I cannot eat icing and they all had icing on them, Again, only a minor detail but breakfast is a large part of my holiday. The hotel is on a large estate and there is a map of the estate with several walks, which were very enjoyable and the map directions easy to follow. The lake is attractive and the whole area well-kept and well signed.. The negative comments I have made are only small, but most could be easily remedied I think. Any review of a hotel will be coloured by previous experience and several of the hotels we stayed in last year, while in most cases smaller, certainly gave much better value for money, but we had an enjoyable break in pleasant, comfortable surroundings. Perhaps it should be pointed out that the hotel is on it's own out in the countryside, and while that suited us it might not suit everyone.
A very enjoyable experience
I found the hotel very quiet and enjoyable.
It catered for everything that myself and my partner were looking for. We used it firstly as a base to start of from to explore York and the surrounding area although when we arrived and saw the standard of the hotel and the friendly staff and facilities the hotel had we spent more time there and even extended our visit by a day. The hotel was quiet, the staff extremely helpful and the falconry experience was well worth the money. My only negative point is the my partner is vegetarian, more possible options on menu
Took my wife with me and we had a lovely night.
The bar areas with the fires was very nice creating a relaxed atmosphere. The food was excellent and we had a lovely meal together.