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100% would recommend it to a friend
A weekend break in Dartmoor
a very lovely hotel, with exceptionally attentive staff, in the most beautiful surroundings...
a great spa, pool etc. Food was excellent in both restaurants... not sure that I fully understand the need for a standard surcharge 15% though ;-)
Another wonderful Bovey experience!
Another wonderful stay at Bovey Castle .
Stayed in a family room with my daughter and 2 grandchildren - the room was beautiful , spacious and with fantastic views . Excellent lunch in the Bistro and amazing dinner in the Edwardian Room . The service was excellent - all staff really helpful and friendly and Manager really attentive . A real treat !
Fantastic Location but very poor service
We had a two night visit and expected to be pampered a bit.
The service was awful. There was not enough room in the bar and staff did not check to see if we wanted to be served elsewhere. We wandered around and sat for a while trying to get a drink before dinner but eventually had to ask three staff, the last one did eventually get us drinks menus.
The bistro was not full but staff were not very attentive but did take plates away before both of us were finished. Going into the bistro the staff turn away to fill in their forms so we have a view of their backsides until eventually they finished colouring in their sheets and taken to a table. Turn the table around guys so at least we are looking at your faces when you are doing the paperwork. Better still - take us to the table and then do the paperwork. The food was ok but not special but not value for money. Some tatty carpets in the piano bar and elsewhere, it looked like a big hotel in staff chaos - spilling drinks as they took breakfast up stairs and really was painful (funny) to watch staff flounder. One guest ordered drinks and had to come back 30 mins later because staff had "forgotten all about it". Although the service charges were not currently earned they staff are so disorganized that when checking my bill today, they forgot to add drinks to our room we bough on the first night ... so I guess it balances out ... however, check your bill carefully as you may end up with somebody else's purchases.
The location and hotel building were excellent however but that has more to do with the guy that built the place in the early 1900's than the current owners. I will be recommending to my friends that if they want a stunning location and 20th century building then go to the Bovel but don't expect stunning service or pampering from staff.
Lovely stately home/Castle and exceptional service
Bovey Castle is a truely beautiful building in a simply stunning location.
The staff are very attentive with no request ever too difficult, being completed quickly and effciently. Food was delicious with a good choice from both restaurants & great wine list. We relaxed and read and drank - a wonderful weekend away.