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Reviews - The Big Sleep Hotel Cheltenham By Compass Hospitality


Wellington Street, Cheltenham, GL50 1XZ

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (47)

89% would recommend it to a friend


Customer service


Food quality

Room quality


  • S Lewis

  • August 2016

The Big Sleep Hotel Cheltenham By Compass Hospitality

Goood stay

  • J Linthwaite

  • July 2016

The Big Sleep Hotel Cheltenham By Compass Hospitality

Breakfast was disappointing, dry and over cooked.

  • Deborah C

  • June 2016

Great location

Efficient, friendly and very well situated.


  • Lynn S

  • May 2016

Hotel looked a bit shabby. Stain on sheet. Cheap synthetic brown blanket not appealing.Staff helpful

Not as smart as a Travelodge but more expensive.

£75 when booked months in advance. I expected a smarter room. No shampoo or lotions, threatening poster about not stealing the soap. Staff were welcoming and helpful however and breakfast was good.

  • C Manson

  • May 2016

Great place to stay

Great place to stay all staff helpful big room nice lay out handy to the city centre just around corner value for the money big surprise of room lay out blown away.

  • Anne F

  • April 2016

Big Sleep Cheltenham

Excellent value for money, spotlessly clean and good central location.

Good breakfast with hardworking staff. Room light and spacious. Only one complaint , no hairdryer, or facility to,borrow one.

  • Adrian Webb

  • April 2016

Stayed here for the first time for 2 nights to use it as a base whilst going to Cheltenham races.

Definitely value for money if you are considering stopping here. Very clean, everything you need in the room (towels, complimentary shower gels, hair dryer, tea, coffee etc). only 2 minutes from the town centre and about a leisurely 20-30 minute walk to the racecourse.

  • Sarah W

  • April 2016

The Big Sleep Hotel Cheltenham By Compass Hospitality

Nice hotel.

Clean room and upgraded to a suite for no extra charge, bonus!

  • jake prosser

  • March 2016

Very good for the price

Nice clean and well run hotel.

Have been here a few times and has always been of a high standard. Very good value and staff are very attentive. Even had a spare phone charger for me.

  • M Jones

  • March 2016

Noisy night woken by rowdy guests

The room was large with twin beds and an interesting 'catering' unit.

We only stayed one night so didn't make use of the hob / cooking facilities.

Beds were basic and thin hard mattresses. The furniture was a little tired with the Formica table top having holes in and throws to cover the tatty leather chairs.

Biggest moan was being repeatedly woken up by inconsiderate noisy groups returning home in the early hours. I spoke to the manager in the morning who apologised but said there was nothing that she could do.