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86% would recommend it to a friend
Efficient, friendly and very well situated.
Hotel looked a bit shabby. Stain on sheet. Cheap synthetic brown blanket not appealing.Staff helpful
Not as smart as a Travelodge but more expensive.
£75 when booked months in advance. I expected a smarter room. No shampoo or lotions, threatening poster about not stealing the soap. Staff were welcoming and helpful however and breakfast was good.
Great place to stay
Great place to stay all staff helpful big room nice lay out handy to the city centre just around corner value for the money big surprise of room lay out blown away.
Big Sleep Cheltenham
Excellent value for money, spotlessly clean and good central location.
Good breakfast with hardworking staff. Room light and spacious. Only one complaint , no hairdryer, or facility to,borrow one.
Stayed here for the first time for 2 nights to use it as a base whilst going to Cheltenham races.
Definitely value for money if you are considering stopping here. Very clean, everything you need in the room (towels, complimentary shower gels, hair dryer, tea, coffee etc). only 2 minutes from the town centre and about a leisurely 20-30 minute walk to the racecourse.
The Big Sleep Hotel Cheltenham By Compass Hospitality
Clean room and upgraded to a suite for no extra charge, bonus!
Very good for the price
Nice clean and well run hotel.
Have been here a few times and has always been of a high standard. Very good value and staff are very attentive. Even had a spare phone charger for me.
Noisy night woken by rowdy guests
The room was large with twin beds and an interesting 'catering' unit.
We only stayed one night so didn't make use of the hob / cooking facilities.
Beds were basic and thin hard mattresses. The furniture was a little tired with the Formica table top having holes in and throws to cover the tatty leather chairs.
Biggest moan was being repeatedly woken up by inconsiderate noisy groups returning home in the early hours. I spoke to the manager in the morning who apologised but said there was nothing that she could do.
Does what is says
Basic but clean room.
Doesn't claim to be luxury and it isn't but perfectly pleasant, clean and spacious. Staff very helpful - printed out a map for us to find our way to the restaurant we had booked. Breakfast was as good as I've had in much more expensive hotels.
This hotel is in an excellent location, checking in and out was hassle free.
Good wifi and very clean rooms. The only problem was you could hear the other guests late at night which made it difficult to sleep.