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67% would recommend it to a friend
Nice hotel good customer service outstanding views from our room
Beautiful Hotel, Lovely staff
A lovely place, the room had a lovely view, was very well set out and the breakfast was lovely and the staff were very helpful and friendly.
I look forward to finding an excuse to come again soon!
manor house looks great but service is very disappointing
Very poor service at reception.
Portions at the restaurant are tiny. And when I asked for a problem with the doorto be ssorted they assured me that it would be done by the time I got back in the evening, when collected my keys in the evening they didn't mention anything so I thought all was sorted. It wasn't :(
Response from hotel
Thank you for taking the time to write your review of the Manor House. I am very sorry that you did not enjoy good service at reception or that the problem with your bedroom door handle wasn't resolved after you told us about it. We try and deal with such issues straight away, but sometimes, as here, it is difficult; either our maintenance man is not on duty or he can't get the parts he needs. In this case, the door needed a new handle and lock, but we were not able to get the parts until Monday - frustrating for you and for us. I apologise for the inconvenience caused but am happy to report the repair has now been carried out.