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79% would recommend it to a friend
Excellent stay in a top quality hotel
Beautiful hotel, excellent staff who couldn't do enough for you.
Food was terrific.
Food was the biggest let down, the Italian restaurant was very good, both food and service, we did not use the fine dining restaurant, but the food served in the main hall and lounge was very poor, salad was way past it's best.
And my sole coujons had the minimum amount of fish possible in them. I had sandwiches too and the bread was dry, I complained and was given a 10% reduction.
Where to start!.
Firstly- we arrived and there was 2 door men chatting with somebody in a flash Range rover, while I was taking my Girlfriend and My Suitcases in (totally Blanked)
2- We arrived at 3:30pm and was told to wait as the room was not ready yet, while we were waiting we noticed everybody arriving was being offered a drink of something. To which we were not. 3- When in the room (40) it smelt damp and old, there was a view of the back part of the hotel where they work and have, tractors, an extremely noisy generator and a nice view of a wall. When we went to bed that night we noticed there was another persons hairs on the throw over and then also noticed a considerably large tear in the Blanket... 4- Upon leaving, we were not asked how our stay was nor were we offered any help with our suitcases again. This is probably the longest review I have ever typed, but it is clearly more of a 2-3 star hotel if that. We were on a tour of Scotland for two weeks and this is the worst hotel we stayed in, we stayed in 3* hotels which were better and more welcoming. BIG DISAPPOINTMENT.
first class hotel.excellent staff an d everything a good hotel should be
below:- Lockerbie is in Scotland not England