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77% would recommend it to a friend
Good quality hotel with good values towards the customer
Excellent views and a good accomodation
Had a peaceful, warm and cozy sleep, nice view of the lake from the balcony to wake up and a superb breakfast.
Only wish could've checked in a bit earlier the previous evening to enjoy the view.. Heard some loud noise outside at night for about 15-20 minutes so, I would guess the room is not too sound protected.
The staff were very helpfull and the breakfast was very nice thought the drinks were a bit pricey
The hotel itself is very nice although it is a bit untidy outside in places our room was a double which after using the toilet a strange smell appeared also our toilet seat was well worn and broken underneath along with a broken hook on the bathroom door.
we did report it and were given a twin bedded room for the night in what we called the basement having to walk down well worn on the edges stair carpet,, and past about 50 stacked boxes of archived paperwork although the room was better.we were then given the next day a double room overlooking the lake a nice room again though, just rough round the edges, a hole in the wall as if something had been thrown at it . and no towels which we had to collect ourselves.we stayed at the continental hotel on our last visit and it was a lot better and cheaper !
Room was large with A/C and had great view with balcony overlooking the lake.
Staff friendly with good service
A room with a view!
We were staying at the hotel overnight as it was close to the venue of a surprise family 50th birthday party.
The staff at the hotel were very friendly and efficient and the room was beautifully decorated and had a balcony which overlooked the lake which was a nice surprise. Frimley Green has a nice village atmosphere and is only a 5 minute stroll from the hotel so this made a lovely weekend break for us.
A place to relax
The hotel is clean and part of a large complex for sports.
Menu a little limited if staying a few nights other than that fine.
Lower room rate would attract more regular customers.
Great location for Farnborough Airshow.
Positive- tea/coffee and iron plus board available in room, free WiFi. Negative- no shower cap with head fixed high up, no information in room about WiFi, not enough staff at breakfast. In would not liked to have paid any more for this hotel. It also needs a revamp or at least some painting!!
Initially had a problem with switching on power in room. The key had a metal end which had to be inserted into the light switch on entry to the room. This is a type I had not come across before. Despite slotting the key holder into this socket the lights did not switch on. Following a trip down to reception I was advised that the key holder should be inserted and then pulled forward slightly at the top to operate the contact at the base of the socket. All was then fine. Also, there was a slight problem with my evening snack, due to poor English speaking skills of (a very pleasant) foreign wiatress. Ordered a soup and a curry - soup for my wife, curry for me. Soup arrived fairly quickly (and very tasty) but no sign of my curry. After about an hour, I ordered a beer and enquired about my curry. I was told that as they were very busy there would be delays. This was overhead by a couple sitting nearby in the bar who said 'oh someone came into the bar and asked if anyone had ordered a curry'. Sadly, she didn't come outside where we were sitting. Eventually she did appear outside with a chilli - I took this to prevent any further delays as by this time it was about 10pm (and it was the same price anyway) and it was quite tasty. I feel that there should be some sort of ticket/receipt system in this bar for the ordering of food. I was neither given a ticket nor a receipt to prove what I had ordered, I merely said that I was sitting outside (with lots of other guests). Breakfast the next morning was the fairly usual buffet type meal and to a pretty decent standard with plenty of choice. A nice touch was toast brought to the table to order - none of the usual faffing about waiting for bread to be toasted in those near useless toasting machines which generally require 2 of 3 'passes' to actually toast the bread.