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73% would recommend it to a friend
first class service
The room was up two flights of stairs and very small but functional the decor was straight out of the seventies.
It was however clean and tidy if a little cramped. The bed bed linen etc was spotless and the bed and pillows were extremely comfortable. The shower was small but there was plenty of hot water and the towels were changed in between nights. The night porter couldn't have been more helpful and got us a jug of iced water at two in the morning which was a life saver.
We were late down to breakfast on the Sunday and it was past its best as to be expected but the breakfast on the Monday morning was absolutely first rate. Couldn't be faulted. Overall the staff were courteous and efficient.
booked a room at rocker londe when we arrived was informed it was at the now bayview lodge which is a seperate b and b when we entered the hall way to go to our room the carpets were dated and not so clean not a good first impression we went up to our room on the 4th floor as we entered the twin room it was dark with two beds pushed into a room which was no bigger than our own box room at home there was no wardrobe or draws a small bathroom which a cat could not swing itself around the litter bin was not emptied the painted walls had areas were the wall paper had been picked of next to both beds and the gap between the beds was a one person first then secound person could get in the room and beds shown in the pictures on site are of the family room not the other rooms so very deceving the window to sea the sea view if you are 4 foot then great other wise tou see the wall when stood there an old and musty smell also greats you and 2 coat hangers for your clothes are the wordrobes all in all do not book the rocker lodge or as its called now bay view lodge but on a better note the staff at the hotel side the rocker hotel were brill they offered us an up grade to the hotel at a cost of £15 for standared double room or £25 for a better excet room so took the excet room it had nice sea view super king bed wardrobes and draws large bathroom this was like going from the tudor days to the now days as i said the staff were great cant fault them at all and the main hotel if you had to book somewere then book this food at breakfast was great the r bar was nice and the pizza place next door food was lovley so i would recommend the rocker hotel but not i repeat not the rocker lodge it needs to be updated and rooms regraded on a plus side they did refund the extra £25 upgrade fee as i and my wife were still upset to the first impressions of our room at the lodge the following day but the staff made it a lot better by the way they looked after us all i can say A************************* for the staff ps on review its a yes to the hotel not the lodge
A surprise for elderly parents
We stay just the one night our parents room was fine for the money paid.
Steps to the bathroom was a little problem for them.The 2nd twin room was also ok The rooms and ensuites could do with updating. The breakfast was more than we expected for the price paid. Overall we were pleased.
Best western recently acquired the Roker lodge B/B, it needs work to bring it up to their standard
The room was adequate, great value for the money, fab views of the beach.
the service at the main Best western Roker Hotel was superb as was the breakfast. I would certainly stay in the main hotel next time.
Great place but I wouldn't go for the logde
The Lodge room was a box room with very low ceiling and had two single beds when I asked for a double bed.
Bad smell also. I asked why I was given a room with tow single beds and I was upgraded to a hotel room without a window free of charge. I though great, but when we came to the room it was very hot and the shower didn't work. As we stayed one night it wasn't that much of a problem. It also says breakfast included but it should say coffee included in the cupboard (we had a kettle and sachets of coffees in a tray inside the wardrobe).
I stayed in the adjacent lodge not the hotel proper, my mistake.
The room was okay for one night, but very tired and in need of loving.
The shared bathroom and toilet was a reminder why I go for ensuite these days. The staff in the hotel itself were very helpful and the sea view was a bonus.
I really wouldn't recommend staying here as it is rather poor standard harking back to the bad old days of the 70's.
Old brown carpet with brown wallpaper. On a cold December night in Sunderland the heater in the room didn't work and they replaced it with an inadequate tiny portable heater. The tv didn't work and the light above the sink didn't work so couldn't have a shave in the morning. Communal toilet. The only positives were that the room was clean and great view of Roker beach but apart from that I wouldn't recommend staying here. £50 a night you're having a laugh!
Got upgraded by staff very friendly.
Nice clean room fairly basic but what you pay for, great value for money
the room was very cold
Good budget accommodation
The Roker Lodge is very well situated on the seafront.
It has the benefits of being part of the Best Western which is 2 doors away but a lot cheaper as it's an old B and B that they have bought to use as extra accommodation.