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89% would recommend it to a friend
Reception staff were cold and unfriendly. Room lovely, comfortable and clean
Receptionist on arrival had no welcoming smile and no friendly attitude.
Not my fault she has to work in the evening.
Check out staff were rude and unhelpful which is a shame as the rooms are very nice
A single night stay
Unfortunately the male receptionist seemed to have an attitude which was not the best start to the stay.
Conveniently located hotel, comfortable bed, excellent breakfast and dinner at good price
Very comfortable and beautiful room, staff were all very friendly and polite.
The hotel was fine.
Nice room. Plenty of parking space. Bar meal quality was acceptable although choice was not inspiring. No complaints. Staff friendly and efficient.
Reigate Manor Best Western
Lovely hotel with everything we needed from a last minute booking
Hotel was functional, but staff were not particularly friendly or helpful.
accommodation as expected, breakfast ok but not offered alternatives with eggs only scrambled available.
The high point of this stay was the food, unexpectedly so.
We thought it would be the normal hotel fare but were pleasantly surprised. The sticky cabbage was wonderful!. All in all a very enjoyable experience.
Last Minute Booking
We had no idea what to expect as we booked at the last minute and were pleasantly surprised when on arrival the room was so nice.
The hotel was spotlessly clean the room very well furnished and decorated and the bathroom excellent. The touches of shoe cleaner, sewing kit etc are all nice and the bed was super comfy. We had dinner which was delicious and (for a changer) the veggie option was superb!.