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90% would recommend it to a friend
Just what I needed
This ideally placed hotel was just what I needed to stay over one night on a business trip.
Customer service was particularly good, with extra help from reception, and really top service in the restaurant despite me being at one point the sole diner.
The room was comfortable and basic, and whilst not a particularly peaceful location despite the busy road nearby was not too noisy.
Lovely hotel close to shops etc
Enjoyed our stay beds were very comfy,clean rooms could update the upolstery on some things but very nice hotel,food and service , would stay again .
Reception staff were cold and unfriendly. Room lovely, comfortable and clean
Receptionist on arrival had no welcoming smile and no friendly attitude.
Not my fault she has to work in the evening.
Check out staff were rude and unhelpful which is a shame as the rooms are very nice
A single night stay
Unfortunately the male receptionist seemed to have an attitude which was not the best start to the stay.
Conveniently located hotel, comfortable bed, excellent breakfast and dinner at good price
Very comfortable and beautiful room, staff were all very friendly and polite.
The hotel was fine.
Nice room. Plenty of parking space. Bar meal quality was acceptable although choice was not inspiring. No complaints. Staff friendly and efficient.
Reigate Manor Best Western
Lovely hotel with everything we needed from a last minute booking
Hotel was functional, but staff were not particularly friendly or helpful.
accommodation as expected, breakfast ok but not offered alternatives with eggs only scrambled available.