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89% would recommend it to a friend
Although a very short stay, we found the staff very pleasant and helpful.
The hotel and dining area was very good and the evening meal exceptionally good.
Excellent hotel which made up for the weather!
Stopped here whilst visiting factories in the area on business and cannot fault the hotel and the staff.
Modern clean and spacious rooms with everything provided including vital free wifi. Very friendly staff and excellent food with the added bonus of decent real ale on tap (Doombar). Very good inclusive breakfast overlooking the countryside (golf course) which could only have been improved if the Cornish weather had played ball. Also has reasonably well equipped gym if that is your bag.
Just returned from a four night stay at this place.
Important to point out that it was selected purely on it's proximity to Bodmin, as well as the superb Lanhydrock House, as we were attending events at both locations over the weekend.
We're not golfers so it would be inappropriate to comment on any aspect of their golf offering, other than to say the location is superb and the various rowdy golfing groups who were staying there seemed very pleased with everything. Due to a late online booking, there were no double rooms left, so we had to make do with a twin room. However while booking in, my wife asked if there had been any double room cancellations so we might change our booking. We were told there was a double room available for an additional £30 per night, so we asked what were the differences between twin and double rooms and were told nothing except for the view from the doubles which is far nicer. We declined their offer. As we subsequently discovered while talking to another member of staff, the rooms (bathrooms) are different, so staff training is their first shortcoming.
Once in the room we were disappointed to see no individual toiletries laid out in the bathroom - just (what looked like) industrial dispensers by the hand basin and bath. The hand dispenser was virtually empty, and the shower gel totally empty. On successive evenings we came back to find a bottle of cleaning fluid left in the bathroom and then the bins had also not been emptied, nor wet bath mats been changed. When a request was made for an extra packet of biscuits (as only one had been placed by the tea/coffee), my wife was told only one packet (containing two biscuits) was placed in each room. Is that really what you could expect from a 'luxury' hotel. Several other reviewers have commented on the poor quality food in the 'nineteen' bistro which, to be fair, was acceptable for a three star hotel. What is not acceptable though is the way in which the fruit and breakfast cereals (the same four every day) are laid out each morning. Any self respecting restaurant manager would ensure that the various cereals are either stored in lidded containers or (as in the case of Premier Inn) individual cereal catering packs are offered which the user opens themselves. Not so at Lanhydrock where everything is sat in open bowls. I was in the queue for toast one morning and watched one old golfing gent merrily coughing his guts up all over the cereals. Glad I witnessed that and made sure I avoided them at all costs. There was also little choice of breakfast pastries - croissant or croissant. Continuing the poor hygiene theme, on each table they have loose lumps of white/brown sugar for your tea/coffee but no tongs to pick them up with, so it's fingers at the ready. The morning after 'coughing man' above, I just happened to notice another chap sat in the corner picking his nose when he thought no one was looking. Surprise surprise, about ten minutes later those same fingers were in the sugar bowl. Nice!!.
Why on earth can't they get some sachets of white/brown sugar like the rest of the civilised world??. I did attempt to point out some of the above when checking out, but the lady on the front desk at about 10:30am on the morning of Sep 29 was less than interested to hear our critique, which is a shame. I wouldn't have chosen to share it on Laterooms.com in order to cause maximum embarrassment if she had been more receptive to our feedback, but Hey Ho. Lanhydrock describes itself as a "Luxury Hotel and Golf Course", but as in the title of this review, they seem to have redefined the word luxury. Perhaps they should invite some staff from genuine luxury hotels down for the weekend to get some more feedback?….I think they would laugh all the way to Lands End!
My wife and I stayed the first weekend of September.
We found the stag to be friendly and helpful. Our request for an ironing board was no trouble for them. The food was good, nice presentation, sufficient quantities too. The restaurant was busy sure to a large golfing party but the stag did their best to keep waiting times down. You would expect an all male party to produce a little more noise than usual ( I've been on such expeditions myself!) so this may not be the place for a quiet romantic meal but nonetheless it offers nice views across the 18th hole. All in all a good hotel, offering comfortable rooms.
Cannot fault the customer service, very clean and an amazing breakfast.
Excellent. Good value for money.
A wonderfully picturesque area with a great hotel to compliment it
My trip was faultless.
The car park had ample parking with a great drive to it. The staff were friendly and very very helpful. The staff at the restaurant/bar Nineteen were competent, experienced, thorough and friendly.
Breakfast had a variety of options ranging from cereal and toast to fruit with an optional menu to order from. My room was clean, clean enough that my OCD with keeping everything in line was kept at bay. The desk had ample room with great floor space to go with it. I had a view of the golf course, which was glorious, despite the torrential downfall that took place initially. And the bed, it was divine. I can't recommend this hotel more and if I am in the area in the future, I'd be more than willing to travel a little extra to stay here.
Central point and place to enjoy
Lanhydrock was both a central base for many of Cornwall's attractions and a place where we were able to enjoy the facilities it offered, e.g golf course, fitness suite ,restaurant.
Accommodation was both comfortable and clean. Customer service was efficient and friendly.
Cornish Hospitality at its very best
I needed a base in Cornwall for a few days that had good access to the A30 and was quiet, relaxing and friendly.
Lanhydrock Hotel and Golf Hotel provided me with the above and more. The Hotel was only 5 minutes from the A30 and set in the rolling Cornwall Countryside.
The Hotel was bright airy, new and very clean. An open plan reception and quiet seating area where other residents could sit and enjoy a coffee with panaramic views across the beautful golf course. The Gym (free for guests) was also light and spacious with state of the art fitness machines, Weights, Exercise balls and mats and even a fountain that i could refil my water bottle from.. The bar area again was spacious with more panoramic views of the excellenty kept course. Big screen showing the latest sports news quietly in the background with comfy arm chairs and sofas and then dining tables along the edge of the open plan bar next to said windws with views. For those that wanted a more formal evening meal, the function room gives a more traditional feel, but for me and my I Pad the bar area was perfect.
The menu was varied and very well priced and the portions were as impressive as the quality of the food served. Really really top nosh. The wine menu was also very good. I chose a Beaujolais to go with my suculent Steak.
So on to the bedroom, which did not disappoint. I had twin beds. Firm and comfy. A flat screen tv, internet access for my laptop, free wi fi for my I Pad, tea making facility (with biscuits.) Bathroom with Power Shower. And everything was very very clean and shiny new. The staff from Reception to Golf Pro to bar staff and dining waiters were all helpful and friendly. Finally, the breakfast was all that a travelling business man could want. I started off with the healthy continental option but then just could not resist the Full English all included in the price. Thank goodness the Gym was on hand to work off those extra calories.
All in all a fabulous experience, thanks to all at Lanhydrock and next time I will remember to bring my golf clubs with me. ( for those that do forget, the club will lend you a set) Otherwise just sit back and enjoy watching from a distance with a coffee or cornish ale and a good book to boot.. I am looking forward to my next visit already.
Booked last minute, very modern and high standard accommodation with nice English breakfast