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88% would recommend it to a friend
An excellent venue for a short break.
We needed accommodation over the May Bank Holiday for 2 nights close to Rock.
This was the nearest reasonably priced hotel/B&B we could find. 14 miles away but an easy drive. (The Premier Inn at Wadebridge quoted £396 for 2 nights. Twice the price of our stay at Lanhydrock) Staff very friendly, service great and breakfast good. We didn't use the leisure facilities or the golf course but understand these come competitively priced. The golf course looked very inviting. We will certainly consider a return visit.
Although a very short stay, we found the staff very pleasant and helpful.
The hotel and dining area was very good and the evening meal exceptionally good.
Excellent hotel which made up for the weather!
Stopped here whilst visiting factories in the area on business and cannot fault the hotel and the staff.
Modern clean and spacious rooms with everything provided including vital free wifi. Very friendly staff and excellent food with the added bonus of decent real ale on tap (Doombar). Very good inclusive breakfast overlooking the countryside (golf course) which could only have been improved if the Cornish weather had played ball. Also has reasonably well equipped gym if that is your bag.
Just returned from a four night stay at this place.
Important to point out that it was selected purely on it's proximity to Bodmin, as well as the superb Lanhydrock House, as we were attending events at both locations over the weekend.
We're not golfers so it would be inappropriate to comment on any aspect of their golf offering, other than to say the location is superb and the various rowdy golfing groups who were staying there seemed very pleased with everything. Due to a late online booking, there were no double rooms left, so we had to make do with a twin room. However while booking in, my wife asked if there had been any double room cancellations so we might change our booking. We were told there was a double room available for an additional £30 per night, so we asked what were the differences between twin and double rooms and were told nothing except for the view from the doubles which is far nicer. We declined their offer. As we subsequently discovered while talking to another member of staff, the rooms (bathrooms) are different, so staff training is their first shortcoming.
Once in the room we were disappointed to see no individual toiletries laid out in the bathroom - just (what looked like) industrial dispensers by the hand basin and bath. The hand dispenser was virtually empty, and the shower gel totally empty. On successive evenings we came back to find a bottle of cleaning fluid left in the bathroom and then the bins had also not been emptied, nor wet bath mats been changed. When a request was made for an extra packet of biscuits (as only one had been placed by the tea/coffee), my wife was told only one packet (containing two biscuits) was placed in each room. Is that really what you could expect from a 'luxury' hotel. Several other reviewers have commented on the poor quality food in the 'nineteen' bistro which, to be fair, was acceptable for a three star hotel. What is not acceptable though is the way in which the fruit and breakfast cereals (the same four every day) are laid out each morning. Any self respecting restaurant manager would ensure that the various cereals are either stored in lidded containers or (as in the case of Premier Inn) individual cereal catering packs are offered which the user opens themselves. Not so at Lanhydrock where everything is sat in open bowls. I was in the queue for toast one morning and watched one old golfing gent merrily coughing his guts up all over the cereals. Glad I witnessed that and made sure I avoided them at all costs. There was also little choice of breakfast pastries - croissant or croissant. Continuing the poor hygiene theme, on each table they have loose lumps of white/brown sugar for your tea/coffee but no tongs to pick them up with, so it's fingers at the ready. The morning after 'coughing man' above, I just happened to notice another chap sat in the corner picking his nose when he thought no one was looking. Surprise surprise, about ten minutes later those same fingers were in the sugar bowl. Nice!!.
Why on earth can't they get some sachets of white/brown sugar like the rest of the civilised world??. I did attempt to point out some of the above when checking out, but the lady on the front desk at about 10:30am on the morning of Sep 29 was less than interested to hear our critique, which is a shame. I wouldn't have chosen to share it on Laterooms.com in order to cause maximum embarrassment if she had been more receptive to our feedback, but Hey Ho. Lanhydrock describes itself as a "Luxury Hotel and Golf Course", but as in the title of this review, they seem to have redefined the word luxury. Perhaps they should invite some staff from genuine luxury hotels down for the weekend to get some more feedback?….I think they would laugh all the way to Lands End!
My wife and I stayed the first weekend of September.
We found the stag to be friendly and helpful. Our request for an ironing board was no trouble for them. The food was good, nice presentation, sufficient quantities too. The restaurant was busy sure to a large golfing party but the stag did their best to keep waiting times down. You would expect an all male party to produce a little more noise than usual ( I've been on such expeditions myself!) so this may not be the place for a quiet romantic meal but nonetheless it offers nice views across the 18th hole. All in all a good hotel, offering comfortable rooms.
Cannot fault the customer service, very clean and an amazing breakfast.
Excellent. Good value for money.
A wonderfully picturesque area with a great hotel to compliment it
My trip was faultless.
The car park had ample parking with a great drive to it. The staff were friendly and very very helpful. The staff at the restaurant/bar Nineteen were competent, experienced, thorough and friendly.
Breakfast had a variety of options ranging from cereal and toast to fruit with an optional menu to order from. My room was clean, clean enough that my OCD with keeping everything in line was kept at bay. The desk had ample room with great floor space to go with it. I had a view of the golf course, which was glorious, despite the torrential downfall that took place initially. And the bed, it was divine. I can't recommend this hotel more and if I am in the area in the future, I'd be more than willing to travel a little extra to stay here.
Central point and place to enjoy
Lanhydrock was both a central base for many of Cornwall's attractions and a place where we were able to enjoy the facilities it offered, e.g golf course, fitness suite ,restaurant.
Accommodation was both comfortable and clean. Customer service was efficient and friendly.