Reviews - Mercure London Kensington


1a Lexham Gardens, Kensington, LONDON, W8 5JJ

Price From 361.53 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (64)

66% would recommend it to a friend


Customer service

Food quality

Room quality


  • Stella R

  • November 2013

Modern boutique feel cosy hotel in great location.

Room was nicely contemporary furnished.

The standard room was small but adequate for a couple of nights stay. Bathroom also very small but again modernized clean & adequate. Room had everything required for an overnight stay: Tea/Coffee maker , Hairdryer , internet. Great location and modernized contemporary boutique feel I would stay again for short stays.

  • L Rutter

  • October 2013


The hotel is clean, the staff helpful and it is well located.

It's not the cheapest but is reasonable for a London hotel in this location.

  • J Kidd

  • October 2013

More like 2* than 4*

Absolutely appalling room 8ft square for £205 - to call this cheaply converted 1960's/70's building 4 star is a complete misrepresentation.

One decrepit 40 year old looking lift that clearly had been badly refurbed, bathrooms that didn't look much better with a shower that didn't work properly. Just an awfully depressing experience, couldn't wait to get out of the place

  • Michael W

  • October 2013

One night at the Mercure

Check-in was quiet and quick, the room was good for the Sunday night rate also.