Reviews - Durham Castle


Palace Green, Durham, DH1 3RW

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (58)

88% would recommend it to a friend


Customer service


Food quality

Room quality


  • louise c

  • August 2015

loved the castle but not our cell room

Our castle stay was ruined by our room, H10 was directly above a very large extraction fan which disturbed our sleep all night, we could n't leave the window open for the noise so then the room became stuffy.

and the view of a stone wall right in front of the window, made it feel like a cell, so avoid rooms close to H10., the first room we were given K52 was up several flights of stairs. six or more and was just to much for us to keep climbing up and down so if you have any fitness issues whatsoever avoid the K rooms. request a J room as these were lower with not as many stairs, The castle itself was beautiful and excellent breakfast with lots of choice so its a shame our room spoiled the experience and if our room had been better then it would have been amazing value

  • l monique

  • August 2015

Very nice

Durham Castle, wonderful place for night in Durham.

Excellent Customer service, good breakfast.

  • Helen M

  • July 2015

great castle experience!

a very quirky experience, excellent location and a surreal breakfast in an old hall filled with oil paintings

  • Kenneth V

  • July 2015

Unique location at best price

Great location, clean and neat rooms.

Very good breakfast.

  • Julie Q

  • July 2015

Great setting

Best view in Durham.

Such an atmospheric setting. Lots of steps to the room so you need to be used to climbing steps. Keeps you fit.

  • Yvonne M

  • July 2015

Durham Castle

An excellent stay.

Would visit again.

  • Lynda O

  • July 2015

Get what you pay for

A very basic shower prone to flooding.

No tv, radio tempermental but hey you are in a castle and enjoy the experience.

  • Pauline A

  • April 2015

Durham Castle

A rather special place to stay.

I was glad that I only had a small suitcase, as there are no lifts. I counted 106 steps between the front door and my room in the castle keep. Tasty breakfast in the Great Hall. Relatively early check-out (10 am), but this meant that I had time for the Castle Tour.

  • Paul T

  • April 2015

Great experience

Just waking up opposite the beautiful cathedral and being in the castle was such an amazing experiece I loved it.

There's no lifts, and I was at the very top but this adds to the fun. No wifi, but your staying in a castle so who cares. There's no televisions in the rooms either but again it doesn't matter. Clean nice shared bathroom. You do feel like your renting a students room while they're not at uni a little but it's just a very lovely place. Clean and warm and a fabulous experience. Bring ear plugs, walls are really thin between rooms.

  • Valerie H

  • November 2014

an excellent stay in the castle