Reviews - Holiday Inn DUMFRIES


The Crichton, Bankend Road,Dumfries & Galloway, Dumfries, DG1 4ZZ

Price From 139.95 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (29)

79% would recommend it to a friend


Customer service


Food quality

Room quality


  • A J

  • September 2014

Great experience

Had a fabulous stay.

Visited a lot of hotels in my time , this has to be the best I've experienced . Highly recommend this fantastic venue,.

  • M Weaver

  • August 2014

Good value

Booked last minute.

Got exec suite for £110 inc breakfast for 4 which I thought was great value. Location on Crichton estate lovely. Orig building. Lovely. Modern extension is ugly but nice internally. They need to sort out aircon in rooms as unbearably hot but I think this is in hand. Restaurant was fine and overall good stay

  • Andrew B

  • August 2014

Excellent customer service and a good business meeting room / facilities

  • j curry

  • August 2014


The hotel itself was very clean , staff where very helpful.

But it was the surroundings / university grounds that would keep us coming back again . Beautiful old buildings to look out at while you enjoy a very tasty meal in wheelers restaurant

  • d bennett

  • August 2014

very good weekend

clean pleasant

  • elizabeth mcneill

  • August 2014

great getaway totally relaxing

Really enjoyed our stay the staff were very attentive and pleasant, the accommodation was great as was the food, we had a great wee break and time to recharge the batteries.

  • Stephen Bell

  • July 2014

All round good. Superb location for hospital.

Looked for hotel due to Mother being rushed to Dumfries Royal Infirmary.

Found this hotel. It is in a superb location for the hospital only a mile or so along the road from it. Staff are friendly but I also think you have to be friendly to them as well. Room is adequate. Bed quite comfortable. We booked originally for one night but ended up staying for 4. The reception staff were very helpful in the respect. Domestic staff cheerful and couldn't have helped more. They gave us a fan due to the heatwave when we were there. Bar and dining staff polite and only to keen to help us.

  • Andrew C

  • July 2014

Nice Hotel in Nice Surroundings

A little better than your standard Holiday Inn and set in the beautiful Crichton estate.

Clean room, decent shower, reasonable wifi, nice breakfast and very helpful and pleasant staff

  • Julie B

  • June 2014

Hotel is fine but we were unaware this had changed to a Holiday Inn.

Marco Pierre White was fantastic. Only thing spoiled stay was Sunday morning breakfast which could only have been described as chaos. Not enough staff, too slow turnaround. You would think that if the hotel was full then some extra staff wouldn't have gone a miss. Disappointing to end the stay like that as that's unfortunately what now sticks in our mind

  • gary bjorck

  • April 2014

Great stay, would highly recommend

The hotel was lovely.

Set in beautiful grounds on a quiet road. The room was modern and very comfortable and the bed is one of the best hotel beds I have ever slept in.