Reviews - Holbeck Ghyll Hotel


Holbeck Lane Windermere, English Lake District,, Cumbria, LA23 1LU

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (2)

100% would recommend it to a friend


Customer service

Food quality

Room quality


  • jon d

  • April 2014

Great location, great accommodation & even greater food. Superb.

We only stayed for one night, our room was upgraded to lake view which was incredible.

We tried the Spa and hot tub which were great and very relaxed. Service in the hotel was the best we have experienced. Dinner was the best we have ever had and breakfast was as good. Give it a go, you will not be dissapointed.

  • Terence M

  • January 2014

Confusing Admin - Excellent Food

The booking process was confusing and the hotel got the price incorrect to begin with.

On arrival we found we were upgraded but the reason why was never explained. There was also some confusion about the possibility of a child staying with us (which was never the case). There was also confusion about an order my son had placed for champagne on arrival and a bottle prior to eating on our second night (it was our 40th wedding anniversary). We didn't receive the bottle and at no point was my son mentioned. The manager sent flowers to our home by way of apology (which was much appreciated). The food for the evening dinner was excellent by the way - as was the upgraded accommodation - so the hotel redeemed itself for its suspect admin. I trust my son will receive a refund for his order and an apology for the poor service.