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76% would recommend it to a friend
Only stating the facts
Dinner for two from their signature dinner menu comprised two starters, two main courses no dessert. We paid over £80.00, which DOESN’T include our drinks. Food was good though. 2. £2.50 surcharge for using a credit card to pay, despite the bill exceeding £180. 3. Phoned up the hotel the following week to enquire about lost engagement and wedding rings. They promised to check and phone me back the next day, but never did. Perhaps I should assume that no phone call means no rings found. 4. The room was very clean and quite tastefully decorated.
Weekend Break at the Wordsworth Hotel Grasmere
The room was far too hot even with the window open.
There was no way to regulate the temperature in the room. The quality of the food in the bistro was poor they advertised "Proper Fish and Chips". This consisted of frozen fish and chips it had very little taste and at £13.95 I would have expected better. On check out the card machine was not working which meant me fumbling around in my case to get cash out to pay my bill not ideal in a busy reception area.
Excellent location visited the hotel several times and will visit again, however the menu choice is poor and draught beer non existent even though they advertise local brewery beer.
Service in the restaurant
At breakfast on both mornings there was a distinct lack of 'get up and go' by the waiting on staff, we had to ask twice for tea and a cooked breakfast on the first morning and then had to go and find someone to serve us on the second morning, we decided not to eat at the restaurant in the evenings due to cost and choice, we instead walked over the road and ate at Tweedies Bar which we found excellent in every way
Got up graded on arrival .
we really enjoyed our stay...
The staff were all extremely helpful, polite and friendly especially the reception staff who were extremely patient.
The bar staff, one in particular (not sure of his name but was from Hungary) he was very friendly and made sure we were looked after.
The Wordsworth Hotel and Spa
Convince to Grasmere beds comfortable and good parking
Large room, clean
excellent staff who got us milk for baby at 2 in morning!
Lovely trip away
Really enjoyed our stay at the Wordsworth hotel.
Excellent value for money and lovely and cosy (especially as we arrived in the snow!) facilities all great, food beautiful. Would definitely recommend.
The room we/were given the bath was so high I could not use it so we were moved to a smaller room which was very poor.
The lady on reception was not very helpful. There was no one to help with luggage we were told where the lift was. My husband who should not be carrying bags had to deal with them and as he is going up to 80. We have stayed in other hotels in Grasmere and never had a problem.