Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
76% would recommend it to a friend
Hotel was very conveniently located for shops, restaurants, railway stations.
I was alone and wanted a single room but inevitably it was a little bit small. But otherwise it was a pleasant place to stay and the bar service was good.
Had an amazing room with castle view.
Would definitely stay again. Breakfast was really nice, and staff very friendly .
The reception and all other staff were friendly and efficient.
The room had all the facilities one needs, there was decent storage and the bathroom was immaculate with verymgood quality towels. Breakfast was excellent. We did not have any other meal.
Problem after problem - sorted but took time
First of we were placed in a desperate hotel to the Harte Garter which was supposedly an extension but you had to walk round the block to get too.
We then requested to change rooms and this was eventually sorted but no castle view as promised. Then we went to use spa after being told to just pop down any time. We arrived to find out we had to pay a 15 pound surcharge each just to use a jacuzzi and steam room?!?. When explaining to the receptionist that it was not in our email that we would pay extra she was very rude and unhelpful,
Wouldn't stay again, too much drama and hassle
Hotel is in a good central location for all tourist attractions & car park nearby for overnight stay
It would have been nice to have some complimentary biscuits on the tray and more than two tea bags.
A bit stingy in comparison to other places I've stayed in.
Beatiful Hotel - great place to stay
We enjoyed a lovely weekend here, the rooms were clean, beds comfy and had a beautiful view of Windsor castle right outside our window.
( staff at reception when we checked in however were not as great . )
perfect for a weekend in Windsor just a little bit musty
The Hotel is lovely, great location for the castle and Eton and really easy for a good ranges of bars and restaurants.
Our room was clean and had all the necessary mod cons. The only two grips I would have are that the from upon entering did smell musty and damp - the bathroom had no windows and the windows we opened in the room did not circulate the air very well.
Also the street we were facing was very noisy at night due to local clubs ( we could not hear any music but just a couple of people walking past at 3/4/5 am being loud and boisterous) As we needed the window open as it was hot, it made it difficult to sleep, but we did find a fan in the cupboard which solved the problem.
The staff were very friendly and helpful and made check in and check out easy. Would have liked to use the spa but the information was vague to what was available apart from treatments as wanted to use the pool.