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91% would recommend it to a friend
Village Hotel - Hull
Checked in, but not invited to leave credit card details at reception.
Could not put any drinks / food on room & had to retrieve credit card from room when all I wanted to do was have a sit down & a beer / something to eat.
Room clean & tidy, but bathroom decoration let the room down. Cracked / loose floor tiles, mouldy sealer in places, just looked tired.
Used leisure facilities, specifically the pool area. Great facility, but a little dimly lit. Facility clean, but wearing around edges, especially in shower cubicles. Advised by email use of the leisure area was chargeable, but not charged. Do they charge or not.
Ate & drank in bar area. Reasonably priced & staff friendly. Considering the bar was not busy, empty beer glasses & food knapkins left on a few tables which let the place down. Food fresh & served hot, asked if everything ok after I'd finished. Checkout no problem, all staff pleasant & friendly, just some of the maintainance & customer / guest / beverage facility processes let the brand down.
Travelling on behalf of my business. Fair value for money & would stay again, but would not pay full room rate & would change room if bathroom in similar state (arrived late). Would recommend, but pass on my experience first so an informed decision could be màde by the person considering a visit. Well signposted, easy to find. Located on an industrial / retail area so don't expect the hanging gardens of Babylon to wander through
Brilliant from start to finish grate friendly staff who can't do enough for you I stay here a couple of times a year and always look forward to going back till the next time thank you very much.
Village Hotel Hull
Worth the money
The hotel was good but customer service was crap.ther wear very strong winds on the 2 nights we stopped.
We paid for the upgrade to upper deck. The room was very good and we wear very pleased but later that night the wind got very strong and the curtains started to blow about and then the noise started .the seals round the window did not work and it sounded like you were driving down the motorway with your window down a bit. Then the window started to vibrate .it was an erendes night very little sleep. The next morning I reported it to reception and they say they would look at it. But no one came. The next night I stook toilet paper round the window which stopped the window vibrating. On checking out I did complain a gain but I bet the problem will not get fixt.so much for a relaxing anniversary weekend
Village hotel is the mcdizzle of hotels for any kind of stay
Just stay you will not be disappointed, if it's for work, a spa break, an affair with the office clerk you won't be disappointed.
This hotel is amazing.
Unplanned business stay
Booked into the very busy Village hotel in Hull for a over night stay.
Friendly staff, good facilities and a nice modern design. room had everything you would expect, although some of the comunial areas are starting to look a little "worn". I think this is down to the volume of travelers......
Excellent accommodation, very spacious rooms.
I normally travel without a car and use public transport, but this time was driving. The hotel is perfect if you have a car, but a little out of the city centre.
A very strange location for a hotel on an industrial estate but we were immediately pleasantly surprised by the welcome and the facilities of the hotel.
The staff were very friendly and helpful. The room was very comfortable.
We ate in the restaurant and the food was delicious. We would highly recommend this hotel to anyone visiting Hull.
Quality is good but the cost can be prohibitive
Quality and customer service are always good, the price on certain days means I have to stop at other hotels which can offer the same standards at a lower cost